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Job description
MEDICAL DIRECTOR
Job Code FLSA Status Job Description Title
1254 EX Medical Director - General
Department Information
Staff will report to Clinical Coordinator/ Supervisor of the department.
Clinical Coordinator/ Supervisor will report to the Manager of the department.
Managers will report to the Director of the department.
Directors will report to the VP/Chiefs of the department.
Direct Reports (This position evaluates another position)
PURPOSE/DISTINGUISHING CHARACTERISTICS
The Medical Director has primary accountability along with the appropriate non-physician business
Director to provide leadership, oversight, and direction for the organization’s department. The Medical
Director will assist with investigation and classification of adverse events, development of department
metrics, provide departmental leadership in implementing and executing essential functions of an
effective program and meeting regulatory requirements, enhancing overall operational function, business
strategies, quality, service, access and interdepartmental relations and other services at Billings Clinic.
The incumbent will be an active member of the Billings Clinic medical staff and will have responsibility for
medical oversight towards achieving Billings Clinic’s overall patient safety goals.
ESSENTIAL JOB FUNCTIONS
Organizational Leadership
Provides overall direction and coordination for the Patient Safety team to ensure that all
patient safety metrics are aligned to enhance patient safety.
Co-chairs on appropriate Committee.
Oversees the development of programs to fulfill Billings Clinic strategic initiatives relating
to the department.
Assists Senior Leadership in understanding and prioritizing patient safety initiatives within
the organization.
Meet on a routine basis with the department to review daily operational functions, progress
on annual goals, and to assure activities are having the desired result.
Provides direction with activities relating to the measurement, analysis and reporting of
patient safety and external performance standards and expectations (DNV, CMS, etc)
Participates in establishing culture and standards; participates, fosters, demonstrates and
encourages an ethic of open communication and teamwork throughout the organization
and in the community. Builds an environment of shared commitment to Billings Clinic’s
goals and responsibility to achieve patient safety outcomes.
Works collaboratively and participates in committees as appropriate.
Participates and provides direction for the clinical operations of the department functions.
Serves as resource for the staff as well as other health care providers who seek guidance
in organizational patient safety initiatives.
Assists with the education of medical staff and clinical staff in patient safety metrics and
initiatives.
Works closely with the non-physician Director of the department to develop and implement
Billings Clinic metrics and regulatory requirements. Assists service lines in development of
appropriate plans for patient safety to include dashboards for patient safety metrics where
possible.
Works collaboratively with the appropriate Committee.
Reviews monthly/quarterly metrics with the non-physician leadership team and assists in
data analysis/trending, and setting improvement goals as needed.
Works collaboratively with Department Chairs and other key leaders in setting and
achieving goals in alignment with Billings Clinic’s overall goals.
Collaborates and participates with Local, State, Regional, and National Healthcare agencies as
appropriate.
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Performs all other duties as assigned or as needed to meet the needs of the department/organization.
Created By: Alex Leggate November 16, 2023 Version: 12
Department or Level Specific Duties and Responsibilities
Education to include: BLS, ACLS, PALS, ATLS or willing to obtain within 2 years
Responsible for encouraging collaboration and growth within our regional care partners
through relationship development
Responsible for assisting in organizational flow of patients
Understanding of Billings Clinic Hospital operations
Interdepartmental Relations within the Hospital and Region
KNOWLEDGE OF / SKILLS / ABILITIES / COMPLEXITIES AND DIFFICULTIES
Billings Clinic policy and procedures, both organizational and departmental
Personal computers, hardware, and software
Billings Clinic Code of Conduct
Billings Clinic’s Compliance and Integrity Program
HIPAA and confidentiality requirements
Patients' rights
KNOWLEDGE OF: Regulatory standards and requirements (DNV, CMS, NCQA, etc.)
Customer service and service delivery theories and High Reliability Universal skills and
Leadership Methods
Health care environments and trends
Health care administrative and strategic practice
Information and computer systems applications
Teaching, training and evaluation techniques for clinical education
Educational theory as it relates to adult learning principles
Organizational development strategies and methods (e.g. Operational Excellence)
SKILL IN: Advanced written and oral communication skills demonstrating the ability to effectively
communicate to small and large audiences
Ability to effectively present information to various audiences
Analyzing critical information and data
Research skills necessary for the professional development, preparation and delivery of high
quality adult learning and clinical practice curriculum
Efficient and effective human resource management
Utilizing computer technology appropriate to the development of up-to-date teaching materials
Developing, implementing, and managing programs
Leadership attributes for facilitating change management and conflict resolution
ABILITY TO: Establish and maintain collaborative relationships both internal and external
Work effectively in a team environment
Can communicate with respectful inquiry when interviewing medical and non-medical staff
related to investigative work surrounding adverse events.
Incorporate population specific needs into all aspects of communication and patient/resident
care; scope of services provided will encompass age groups ranging from infant through geriatric
Prioritize tasks and focus on results in a complex organization operating in a competitive
environment
Able to perform responsibilities within frequent interruptions and competing priorities
COMPLEXITY AND DIFFICULTY: Decisions regarding program development, fiscal control, impact risk and financial viability of
Billings Clinic
Decisions that impact human resource management may have legal implications
Decisions regarding patient care have direct impact on quality and patient safety outcomes
MINIMUM QUALIFICATIONS
Education
Min/Preferred Education Level Description
Minimum Other MD/DO
Years Of Experience: Preferred
but not required
Minimum Years of Experience Comments
2
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Worksite address
billings, MT, 59107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.