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Job description
Summary:
Work Mode: In Person
Location: Northeast Ohio - Cleveland, Akron, Canton, Ohio
Shift: Training Mon-Fri 8am-5pm EST; 1-2 weeks for SOAR certification; additional 2 weeks of 1-on-1 training; No time off during training
Work Schedule: Mon-Fri 8am-5pm EST; 30 min lunch; No overtime; No holidays
Duration: 6 months, possible extension
Responsibilities: Assist members in Northeast Ohio with SSDI applications through in-person visits to gather information, obtain signatures, and deliver applications to local SSA offices.
Review SNF census, navigate internal systems, and gather medical records according to detailed SOP for SOAR SSA.
Meet with members and their families to gather pertinent information and communicate effectively, especially with those having language and speech difficulties.
Navigate SNF environment and collaborate with social workers for assistance.
Submit required paperwork and follow up timely according to feedback.
Requirements: Bachelor's degree or equivalent experience.
Minimum 2 years of related experience in social work, nursing, or skilled long-term care facility.
Experience with documentation and member-facing communication skills.
Ability to get SOAR certified; department will provide training and certification if necessary.
Preferred Skills: SOAR certification.
Experience with SOAR applications.
ADL (activities of daily living) and EHR clinical knowledge to read and interpret charts.
Strong report writing and detailed documentation skills.
Independent work and troubleshooting skills.
Ability to communicate with diverse populations, including those with speech and language difficulties.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.