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Caring and Secure

Transport Officer

town of florida, NY

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Job description

Job Description

Secure Behavioral & Psychiatric Health Transport Officer Full-Time | South Florida Region | In-Person

Caring and Secure Transport is a Florida-based behavioral health transport company seeking Transport Officers to provide safe, dignified, and clinically informed transport for individuals experiencing behavioral and psychiatric health crises. This is not a standard transport role. Our Transport Officers function as front-line healthcare providers calm, skilled, and trained to support patients through some of the most difficult moments of their lives.

Compensation & Schedule

Base pay: $17.00/hr

Standard schedule is 48 hours per week across 2 set days

The first 40 hours are paid at base rate; the remaining 8 hours are guaranteed overtime at time-and-a-half ($25.50/hr)

That guaranteed overtime structure brings annualized compensation to approximately $46,000/year

Additional overtime beyond the 48-hour schedule is available and compensated separately

Pay is shift-based -- you are compensated for your full time on shift, not per transport

What You'll Do

Conduct secure behavioral and psychiatric transports safely, professionally, and on schedule

Provide direct support to patients in crisis, using appropriate de-escalation and crisis intervention techniques

Coordinate transport schedules and any changes in real time with dispatch and management

Complete all intake paperwork, client logbook entries, and transport documentation accurately

Maintain vehicle cleanliness and readiness before and after every transport

Monitor traffic and route conditions to ensure timely arrivals

Communicate effectively with patients, family members, receiving facilities, and internal staff

Report any potentially dangerous or escalating situations immediately per company protocol

Follow all applicable state and federal regulations, including HIPAA

What We're Looking For

This role is best suited for someone with a background in emergency medical services, behavioral health, or a related clinical field who is comfortable working independently and as part of a team including overnight and 24-hour shifts.

Preferred credentials and experience:

EMT, Paramedic, Nurse, Mental Health Tech., Behavior Health Tech., Peer Support Specialist, CNA, Counselor, or Therapist.

CPI Blue Card or equivalent crisis prevention/intervention training

2 years working with behaviorally complex youth and/or adults

BLS and CPR certification

Experience in healthcare, emergency services, or law enforcement

Requirements

Valid Florida driver's license with clean driving record

Ability to pass a Level 2 background check and ACHA background screening

High school diploma or GED

Must be authorized to work in the United States

Ability to lift 50 lbs and meet physical demands of the role, including potential physical intervention situations

Passenger assistance and safety sensitivity awareness

Wheelchair procurement/transport capability

Strong judgment, problem-solving ability, and written/verbal communication skills

Availability for set weekly shifts including potential overnight and 24-hour assignments

You're a Strong Fit If You

Are genuinely drawn to working in the behavioral health space

Stay composed under pressure and adapt quickly in dynamic situations

Can work confidently solo or as part of a team

Transport long distances and/or over night.

Take documentation and compliance seriously

Understand that every transport represents a person in crisis who deserves professionalism and care

Company Description

Caring & Secure Transport is a growing behavioral and psychiatric health transport company serving Florida. We partner with hospital systems, government agencies, and community organizations to provide safe, dignified transport for clients navigating some of the most vulnerable moments in their lives, and every Transport Officer plays a direct role in that mission

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Who can apply

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