About this opportunity
American Express Global Business Travel lists this Travel Consultant II opportunity in fort lee, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Military and Government team, specializing in seamless travel management services to our federal clients.
As a Travel Consultant, you will provide outstanding customer service to Defense & Government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we’re focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations for corporate business customers (both individuals and groups)
Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services. Use positive telephone service techniques and act on special customer requests
This position supports mainly phones and walk ins.
3 or more years experience working as a Travel Consultant
~ Experience in GDS (Sabre) across both local and global markets
~ S. citizenship required due to Federal Government contract
~ A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do
~ We accept TEC I applications too
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Fort Gregg-Adams, Virginia, United States
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
Flexible benefits
are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks:
get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want
when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion
in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.