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Concentrix

Travel Customer Service Representative

farmington hills, MI

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About this opportunity

Concentrix lists this Travel Customer Service Representative opportunity in farmington hills, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Concentrix seeks a Travel Customer Service Rep to support travelers for global brands in a fast-paced contact center. You will handle phone, chat, and email inquiries, manage bookings, changes, and cancellations, and resolve issues with empathy and accuracy. Using digital tools and travel platforms, you’ll provide solutions, document interactions, and meet performance targets. You’ll collaborate with a diverse team, build expertise in customer experience and travel services, and access training and growth opportunities in a people-centric, inclusive environment.

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