About this opportunity
Concentrix lists this Travel Customer Service Representative opportunity in southfield, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Concentrix seeks a Travel Customer Service Rep to support travelers for global brands in a fast-paced contact center. You will handle phone, chat, and email inquiries, manage bookings, changes, and cancellations, and resolve issues with empathy and accuracy. Using digital tools and travel platforms, you’ll provide solutions, document interactions, and meet performance targets. You’ll collaborate with a diverse team, build expertise in customer experience and travel services, and access training and growth opportunities in a people-centric, inclusive environment.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.