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Job description
Field Service Representative I
The Field Service Representative I is responsible for performing basic equipment installation and assisting with routine inspections and testing under supervision. They learn to identify simple issues and carry out standard repairs or adjustments, gradually building confidence in troubleshooting techniques.
Minimum Requirements
Education: High School Diploma or GED and successful completion of ICIAN FSR training
Experience: Specialized Technical Training. Demonstrated proficiency in Microsoft and strong capability with general computer software tools required.
Travel: 50%
Work Schedule: This position works between the hours of 6 am and 6 pm, Monday through Friday. Schedule may vary and can include, but is not limited to nights, weekends, and holidays. Ability to work a flexible schedule is necessary.
Key Responsibilities
Assists with small project execution under supervision (modernization, upgrades, etc.)
Begins interpreting blueprints and service documentation with guidance
Supports basic electrical system audits
Accurately documents site information and prepares initial technical reports
Communicates with customer coordinators as needed for clarity
Follows safety procedures and maintains a clean job site, tools, and vehicles
Provides accurate time and expense records daily
Properly handles defective parts for return/disposal
Delivers responsive customer service in support roles
Gains exposure to serviceable equipment with supervision
Performs routine inspections and basic testing using standard procedures
Supports troubleshooting efforts for common equipment faults
Follows documented guidelines for repairs and adjustments
Maintains detailed service records and observes safety standards
Learns and follows company procedures for customer interaction
Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employees' ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Worksite address
abilene, TX, 79608, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.