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Job description
Retail Support Customer Service Associate MLO
Zions Bank recognizes that its strength comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" every year since 2013, as Best Employer from Utah's Best of State and among the Best Places to Work in Idaho. Make the leap into a new era of banking. Let us transform your career.
Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.
Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision.
Minimum pay is $19 per hour
We are now accepting applications for our Retail Support Customer Service Associate MLO position. The ideal candidate for this position will have the skills and experience necessary to:
Be responsible for providing quality service while protecting the branch against loss.
Maintain advanced knowledge of branch operations.
Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products, and assisting clients in every area of banking.
Be responsible for processing cash transactions and other customer service duties within the branch.
Perform other duties as assigned.
Retail Support Customer Service Associate MLO Qualifications:
Requires a High School Diploma or equivalent and 2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
Working knowledge of math.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients' needs.
Location:
Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
Covers branches as far north as North Ogden, as far south as the downtown SLC area, and also covers Eden.
Benefits:
Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
Competitive compensation + mileage compensation for travel.
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.