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Job description
Treatment Coordinator
At Gentle Dental, we value our teammate's smile as much as our patient's smile. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.
Our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity.
Benefits:
Employee Assistance Program
Medical and pharmacy, dental, vision (for employees and their families)
Basic life, AD&D, and long-term disability insurance
6 Paid holidays and 2 Paid floating holiday
PTO (80 hours per year for hourly)
401k plan and deferred compensation plan
Referral Bonuses ($600-$2,500 depending on role)
Schedule:
This is a full-time opportunity, 4x week 8:00 AM - 5:00 PM
Pay Information:
$23.00 - $27.00 per hour/DOE
Locations:
Gentle Dental McCarthy Ranch 142 Ranch Drive Milpitas, CA 95035, USA Gentle Dental Brentwood 3140 Balfour Rd. Suite A Brentwood, CA 94513, USA Gentle Dental Hayward 24239 Hesperian Blvd. Hayward, CA 94545, USA Gentle Dental Sunnyvale 1639 Hollenbeck Ave. Sunnyvale, CA 94087, USA
Qualifications:
A minimum of 1+ years of front office experience in a medical environment
1 year of experience in Ortho
Computer literate a must (QSI experience is a plus)
Previous experience presenting Treatment Plans and going over the costs of services preferred.
Bilingual is a plus.
Consultative sales experience a plus
Duties & Responsibilities:
Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
Monitor each patient's progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.
Education
Preferred
High School or better.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
sunnyvale, CA, 94087, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.