About this opportunity
City National Bank lists this Treasury Management Customer Service Associate opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
If you are hired to this position, you will be employed by Magnit Global. You will not be employed by City National Bank.
The Responsibilities
Serves as primary contact via phone, for clients and various units in the research and resolution of problems and inquiries. Consistently exercises discretion and judgment when interacting with clients to determine present and future needs and discuss progress toward solutions. Ensures client satisfaction.
Acts as liaison between client and other Bank units to resolve problems and comply with client requests.
Coordinates with clients, account officers and appropriate departments to ensure that clients are properly serviced, paperwork is properly executed and all operational arrangements are in place to service assigned accounts.
Facilitate and deliver virtual training conference calls.
Provide feedback and collaborate with subject matter experts to understand new product offerings and/or enhancements.
Provide feedback and collaborate with subject matter experts to ensure training materials and methodology are up-to-date and relevant, to guarantee a positive and seamless client experience.
The Qualifications
Strong Treasury, Customer Service, and call center experience.
Proficiency in accounting principles, Internet usage, Microsoft Office, PC for Windows, and SAP software.
Ability to comply with Bank and Industry Codes of Conduct.
Experience with ERP platforms and administration through educational workshops.
This is the pay range that Magnit reasonably expects to pay for this position: $22.00/hour - $25.00/hour
Benefits: Medical, Dental, Vision, 401K
QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings : 100% Remote
Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.