About this opportunity
Archway Dental Partners lists this Treatment Coordinator / Dental Receptionist opportunity in new milford, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Treatment Coordinator / Dental Receptionist
At New Milford, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!
Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our New Milford location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.
The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor's schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.
Specific job responsibilities of the Treatment Coordinator include but are not limited to:
Greet & check in patients
Handle heavy phone volume
Schedule appointments for doctors & hygienists
Act as a liaison between patients & doctors
Enter patient treatment plans
Discuss treatment needs with patients & make financial arrangements
Estimate, collect, & post patient payments
Follow up on patients with unscheduled treatment needed
General office duties (printing/faxing/computer data entry, etc.)
Benefits:
401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Requirements:
High school diploma or general education degree (GED)
Dental reception experience
Excellent computer skills
Superior customer service skills
Willingness to learn & grow
Ability to reliably commute to the office location in New Milford, CT
A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per month.
Work Schedule Hours:
Varied schedule, averaging 36–40 hours per week.
Includes one evening shift per week: 9:30 AM – 7:00 PM.
Includes every other Saturday: 7:30 AM – 5:00 PM.
Preferred Qualities:
Dentrix Ascend Software Experience
Worksite address
new milford, CT, 06776, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.