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Triage Medical Assistant (Dermatology)

knoxville, TN

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Job description

Job TitleMedical Assistant for Triage TeamJob DescriptionKnoxville Dermatology Group is looking for a Medical Assistant for our triage team. This position supports several of our providers with administrative aspects of the back office including scheduling of procedures, reviewing of pathology lab results and patient education.ResponsibilitiesTriage Medical Assistant Responsibilities include (but are not limited to):Timely follow-up and response to patient questions, results and inbox tasksPrepare documents and notes for patients and physiciansProvide clinical support by following up on requests from providersMaintain a high degree of professionalism and compassion in sensitive discussionScheduling of surgeries and/or procedures and educating the patient on what to expectNotifying patients of pathology lab testing results and delivery of follow up instructionPatient education regarding medicationsOther duties assigned as deemed necessary by management.QualificationsExperience & Education:At least 1 year of recent experience as a Medical Assistant, Certified Nursing Assistant, Surgical Scheduling Coordinator or other closely related experience in a health care setting (required)Completion of a Medical Assistant, Certified Nursing Assistant OR bachelor's degree program in a pre-med or pre-physician assistant track (strongly preferred)An ability to work independently, excellent communications skills, organizational skills and flexibility requiredProfessionalism and strong customer service skills is a must

Worksite address

knoxville, TN, 37902, US

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