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Apartment Management Consultants

UBW Bill Pay Lead Mail Room Coordinator

salt lake city, UT

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Job description

Bill Pay Lead Mail Room CoordinatorUtility Billing West's passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. Utility Billing West provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.We are currently seeking a Bill Pay Lead Mail Room Coordinator!The Lead Mail Room Coordinator is responsible for receiving, processing, and organizing incoming mail and invoice documentation. This is a lead position serving as the critical first step in the bill pay workflow, ensuring all mail is opened, scanned, and organized for timely processing by the Bill Pay department. The successful candidate will maintain daily operations and communicate consistently with all three Bill Pay managers to ensure smooth workflow and meet all processing deadlines.This position operates in a fast-paced office environment with multiple daily priorities. The role requires flexibility in communication with three managers and the ability to handle shifting workloads. The mail room may involve exposure to various types of office mail and the Opex machine during normal business operations.Responsibilities include:Sort and open incoming mail dailyMaintain organized mail workflow throughout the dayEnsure all mail is processed and ready for scanning within a 24-hour deadlineInvoice Scanning & OrganizationOperate the Opex machine to open and scan utility invoicesUpload scanned invoices to the systemRename and organize invoices according to established protocolsMonitor Opex machine performance and put in service calls when maintenance or repairs are neededFile ManagementFile invoice payables daily as they are processedPurge and organize files at the end of each monthMaintain organized filing systems for easy retrieval and complianceCoordination & SupportProvide regular status updates to all Bill Pay managers throughout the dayReport on daily mail volume, processing status, and any issuesAlert managers immediately to any delays or obstaclesRequirements:Attention to detail and accuracy in sorting and scanning documentsAbility to meet strict deadlines (24-hour processing requirement)Organizational and filing skillsProficiency with scanning equipment and basic computer systemsAbility to operate Opex machine (training provided)Strong communication skills to coordinate with multiple managersTime management and ability to prioritize tasksReliable attendance and punctualityHigh school diploma or equivalent preferredCompensation: Full-Time $ 18.00 to $ 20.00 per hourVacation & Sick Time for Full & Part-Time EmployeesHealth and Wellness ProgramsEmpower 401K and Roth IRA- Including Free Financial Advisors and Employer Match9 Paid Holidays per yearEmployee Referral IncentivesBonus and Commission OpportunitiesEmployee Rent Discount ProgramProfessional Development TrainingMedical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available*Outlined benefits are subject to change and may vary based on location or employee status*If you are looking for an exciting employment opportunity, Utility Billing West is the employer for you!Utility Billing West, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.Only qualified candidates will be contacted.

Worksite address

salt lake city, UT, 84117, US

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