About this opportunity
CyLogic lists this UEM/MDM Engineer opportunity in sterling, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Help organizations secure every endpoint. We're seeking an experienced UEM/MDM Engineer to build, automate, and support enterprise endpoint management solutions that keep modern workforces productive and protected.
General Accountability: The UEM/MDM Engineer focuses on the implementation, automation, optimization, and operational support of unified endpoint management services. This role is responsible for building, maintaining, and supporting device management, application deployment, compliance, and security configurations across our multi-tenant and single-tenant environments using enterprise UEM/MDM platforms, with an emphasis on engineering efficiency, scalability, and day-to-day operational reliability. This is a hybrid role, balancing hands-on engineering work with ongoing operational support responsibilities.
Ensure all your application information is up to date and in order before applying for this opportunity.
Responsibilities/Duties:
Implement and manage enterprise-grade UEM/MDM platforms
Provide operational support for UEM/MDM environments, including troubleshooting, incident response, and issue resolution
Build and optimize device enrollment, configuration profiles, and compliance policies for client workloads
Develop automation scripts for routine endpoint deployment, provisioning, and management
Engineer and implement application packaging and deployment solutions (Win32 apps, VPP, LOB apps) for client environments
Implement conditional access, compliance, and security baseline policies across managed devices
Implement monitoring and alerting solutions for endpoint management services
Respond to and resolve escalated support tickets related to device enrollment, compliance, and application deployment
Participate in capacity planning and performance optimization of UEM/MDM environments
Develop and maintain technical documentation for engineering and operational processes
Contribute to continuous improvement of endpoint deployment methods (zero-touch enrollment, OOBE workflows)
Implement device retirement, wipe, and data protection solutions according to established standards
Collaborate with the team on both engineering projects and day-to-day operational initiatives
Participate in on-call rotation for critical endpoint management support
Contribute to technical documentation and standard operating procedures
Other duties as assigned
Experience and Core Competencies:
3+ years of hands-on experience with Workspace ONE, Intune, or other UEM/MDM platforms
Experience balancing operational support responsibilities (ticket resolution, troubleshooting) with engineering/project work
Strong understanding of unified endpoint management platforms and architecture
Experience with automation and scripting (PowerShell, Python, REST APIs)
Experience with cloud identity and access management ecosystems
Knowledge of mobile OS management across Windows, xhqgsiq iOS/iPadOS, Android, and macOS
Knowledge of application packaging, deployment, and patch management strategies
Understanding of endpoint compliance, security baselines, and zero-trust deployment methodologies
Familiarity with monitoring and observability tools for endpoint fleets
Experience with VDI/EUC integration (a plus)
Knowledge of where iPhone and Android device/system logs are located and how to retrieve them for troubleshooting
Ability to troubleshoot both Windows and Linux endpoints; macOS troubleshooting experience a plus
Experience troubleshooting networks, with familiarity in tunneling and other secure gateway protocols
Good analytical and problem-solving abilities
Relevant certifications (e.g., Microsoft MD-102/Endpoint Administrator, VMware Workspace ONE certifications)
Physical Requirements
Lifting Up to 50 pounds
Frequent walking, standing, bending, sitting.
Worksite address
sterling, VA, 20164, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.