Job description
Job Family:
Application Development ConsultingTravel Required:
Up to 25%Clearance Required:
NoneGuidehouse is seeking a UI/UX Designer to lead the design of the next-generation Revenue Cycle Management (RCM) platform experience. This role is responsible for creating intuitive, scalable, and role-aware user experiences that unify dashboards, operational workflows, AI assistants, analytics, and agent-driven capabilities into a single platform. The designer will work closely with Product Managers, Architects, AI Engineers, Data Engineers, and RCM SMEs to develop a modern management console that enables operational teams, supervisors, executives, and client stakeholders to manage the revenue cycle from a single entry point.
This role focuses on creating human-centered experiences that reduce workflow friction, increase productivity, simplify decision making, and enable responsible adoption of AI across RCM operations.
What You Will Do:
Define platform-wide UX strategy and design standards
Design the GMS RCM management console and unified operating experience
Create experience profiles for different user personas and operational roles
Design dashboards, scorecards, KPI views, work queues, alerts, and workflow experiences
Design AI-assisted user journeys including copilots, chat interfaces, recommendations, and approval workflows
Create workflow visualizations for claims, denials, AR, coding, billing, and client operations
Design human-in-the-loop review and approval experiences for AI-generated actions
Develop wireframes, mockups, prototypes, and design systems
Conduct persona mapping, journey mapping, and workflow analysis with business stakeholders
Design responsive experiences
Collaborate with engineering teams to ensure implementation fidelity
Support usability testing and continuous experience optimization
Establish design governance standards and accessibility requirements
What You Will Need:
Minimum of THREE (3)+ years of overall work experience.
Skills related to: Enterprise UI/UX design, Human-centered design methodologies, User journey mapping and service design, Dashboard and analytics experience design, Workflow-driven application design. AI assistant and conversational UX design, Information architecture and navigation design and Design systems and component libraries
Knowledge of Figma, Adobe XD, Sketch, or equivalent tools
Data visualization and KPI presentation
Personal development and role-based experience modeling
Usability testing and user research
Accessibility (WCAG) standards
Responsive web application design
Experience designing AI-enabled business applications
Experience designing enterprise applications
Experience building complex workflow-oriented platforms
Strong portfolio demonstrating dashboard and operational application design
Experience working with product and engineering teams in Agile environments
Experience translating business requirements into intuitive user experiences
Experience designing role-based experiences and permissions-aware applications
Understanding of modern UX patterns for analytics, workflow, and AI-enabled systems
What Would Be Nice To Have:
Experience in healthcare revenue cycle operations
Experience with healthcare analytics platforms
Experience designing conversational AI or copilot experiences
Familiarity with agent-based workflow systems
Experience designing operational management consoles
Experience with data-intensive applications and KPI reporting
Experience supporting regulated environments
The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.