About this opportunity
Travelers lists this Unit Manager, General Liability opportunity in west bridgewater, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Taking care of our customers, our communities and each other. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. the skills, education, training, credentials and experience of the candidate; As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
109,300.00 - $180,200.00 Target Openings
Under general direction and as a member of local line of business General Liability management team, responsible for product quality and performance for a specific team of claim professionals. Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office General Liability product, as requested. Select, lead, mentor, performance manage and develop staff. This job manages staff.
work with management establishing and implementing a strategic staffing strategy.
~ Manage staff performance; identify and address training needs on an ongoing basis; provide frequent performance feedback.
~ Work with management to develop and implement effective training, performance development and succession planning.
~ Effective retention planning; proactively manage and respond to turnover.
~ Provide Compelling Claim Services:
~ Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers.
~ Develop and execute a strategic file management plan that achieves optimal file resolution and business results.
~ Review new notices, ensuring claims are assigned to staff with appropriate skill sets.
~ Conduct quality file reviews per office/best practices guidelines.
~ Implement strategies and initiatives to improve file quality, customer service and manage costs.
~ Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.
~ Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress points and helping our partners attract and retain business.
~ Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense.
~ Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
~ Bachelors degree.
Claim management experience.
Maximize Individual Performance.
High School Diploma or GED.
~3 years claim work experience in at least one line of business.
Health Insurance
: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement:
When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off:
Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement:
We have a deep commitment to the communities we serve and encourage our employees to get involved. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.