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Mercycare

Unit Supervisor - Emergency Department (Hiawatha ED)

northern, KY

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About this opportunity

Mercycare lists this Unit Supervisor - Emergency Department (Hiawatha ED) opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

## Unit Supervisor - Emergency Department (Hiawatha ED)Apply: Mercy Medical Center: Full time: Posted Today: JR **External Applicants Earn up to $15,000 Sign on Bonus!****Work Shift**Day**Scheduled Weekly Hours**40**Summary**This position supports Mercy’s philosophy of patient centered care by providing support to patients, families, physicians and staff. Responsibilities include working as a charge nurse by guiding staff and demonstrating leadership skills as a clinical expert and successful role model within the department. Will also supervise staff by mentoring, providing feedback and completing performance evaluations.**Job Description****Job Duties*** Monitors and coordinates with Manager staffing levels, schedules and daily maintenance, employee relations, employee discipline, and performance evaluations.* Plans, coordinates and implements staff training and quality programs.* Creates a culture of interdisciplinary cooperation and communication by motivating staff to continuously improve performance.* Utilizes productivity measures and adjusts processes to optimize effectiveness and efficiency.* Observes and evaluates staff performance, providing regular performance feedback, and completing annual performance appraisals as delegated.* Provides and ensures high quality and safe patient care using evidence-based practice, performance management, and service excellence.* Manages customer complaints in a timely and caring manner.* Conducts in conjunction with manager or director, regular department meetings.* Collaborates with others to implement key initiatives and demonstrates performance improvement within the department based on quality metrics.* Practices cost containment efforts by efficient use of time and resources, i.e., hours, patient charges, equipment, supplies.* Serves as positive role model and mentor for department and hospital staff, establishing and reinforcing expectations of cooperation, collaboration, and respect.* Participates in the orientation and mentoring of new employees.* Serves as liaison between staff and physicians.* Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.****Department Specific Duties****Emergency Department* Serves as a member of ED Leadership with the Director.* Participates in the hiring process and onboarding of new staff.* Assists with education clinical time in the department with new hires.* Works with ED Educator for ongoing clinical improvement and education of all staff.* Leadership call responsibilities, minimum every third weekend with weekday coverage.* Will assist with coverage on the dailies as needed.**Knowledge, Skills and Abilities*** Effective leadership skills (i.e. coaching, decision making, conflict management, prioritization).* Helps to foster a culture of accountability, creative and critical thinking, and staff development.* Maintains a positive, professional demeanor in emotionally charged situations and serves as a role model for staff.* Committed to ongoing self-development and learning.* Excellent nursing skills with rapid critical thinking.* Utilizes effective coordination, collaboration, and facilitative skills.* Role models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette.* Creates a welcoming environment for all healthcare team members.**Professional Experience*** Demonstrated leadership skills required.* Minimum two years RN experience required.* **Emergency Department**- Minimum of two years’ experience in an emergency department setting.**Education*** Education sufficient to obtain required licensure.* Bachelor's degree preferred.**Licensure, Certification, Registration*** Currently licensed to practice as a Registered Nurse in the state of Iowa or compact state required.* Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.* Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.* **Emergency Department-** ACLS & PALS required.* **Emergency Department-** The department requires Trauma Nurse Core Course (TNCC) completion.* **Emergency Department-** The department prefers Neonatal resuscitation program (NRP). **Physical Requirements**Medium: Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently**Pay Rate Type**Hourly

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