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Job description
Universal AssociateProvide timely and courteous customer service. Process customer transactions in a professional, accurate, and efficient manner. Exemplify FCCB's standard of delivering exceptional customer service every time. Assess customer's financial needs and suggest Bank services and products. Actively participate in and promote the Bank's sales culture and referral programs. Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner. Follow proper procedures and complete tasks in compliance with banking regulations. Identify customer needs and develop solutions to exceed customer goals and expectations. Constructively interact with co-workers.There are four levels within the Universal Associate role. The Universal Associate I (Teller/New Accounts):Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.Opens and maintains deposit accounts for consumers and businesses.Completes all necessary maintenance on customer accounts.Hours will average approximately 29 per week. This position is budgeted for 1,508 hours per year.Requirements:Ability to use Microsoft Office Suite and related program software.Ability to quickly learn position-related software.Ability to effectively use general office equipment.One year customer service and cash handling experience.High school diploma or equivalent educational experience. (preferred)Benefits: Comprehensive benefit package to include:Health, dental, and vision benefits401k w/ company matchPaid time off; paid holidaysGroup and voluntary life insurance and disability insuranceAflac supplemental plansEmployee Assistance ProgramOur goal is to support the growth of the communities we serve. First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
Worksite address
philadelphia, PA, 19145, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.