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Job description
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Level(s): II
Location: Rochester - West Circle
Job Summary: Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs.
Level placement is based on experience, knowledge, and demonstrated banking expertise.
The position requires travel to local branches to provide adequate staffing coverage due to staffing needs. Universal Bankers will be paid mileage while using their own vehicle to travel to other local branches. In addition, when working at another branch outside of their home location, bankers will receive an additional $1.00/hour pay differential.
There is occasional travel (Universal Banker II
Starting Pay Range: $20-22/hour
Primary Responsibilities:
Provide exceptional customer service during all customer interactions
Process customer transactions accurately and efficiently
Assist customers with basic account maintenance and digital banking tools
Minimum Requirements:
High school diploma or equivalent
1 year cash handling and customer service and successful completion of consumer account opening training
Strong communication and interpersonal skills
Ability to learn banking systems and procedures
Teamwork
Schedule: Monday - Friday: 8:00 a.m. - 5:00 p.m., Rotating Saturdays 8 am - 12 pm
Workplace Environment:
Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
Pay Range: $20 - $ 22/hour
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.