Urgent Care Center | Kisco, New York

Job description

Urgent Care Center Manager

Optum NY is seeking an Urgent Care Center Manager to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

This position requires evening, weekend, and holiday availability, as well as flexibility with location/travel.

Primary Responsibilities:

Serve as an on-site resource to support patients, staff and providers

Maintain standards for facility appearance, patient and employee experience, professionalism and productivity

Create an environment to foster a positive office culture

Enforce implementation of company policies and protocols

Ensure staff is working productively and professionally throughout all working hours

Hire, train and evaluate new staff members

Collaborate with management/HR on staff reviews, feedback and disciplinary action

Facilitate billing inquiries from patients; address billing/coding issues with staff or providers

Reconcile daily payment collections; make bank deposits and file reports

Maintain office and medical supplies for inventory and clinical compliance

Complete monthly staff schedules and arrange for coverage/review and approve employee payroll timecards

Work alternate hours: morning, evening, and weekends shifts

Communicate with Administration team regularly to provide updates of any issues through resolution

Delegate door to door marketing and ensure spreadsheets are updated weekly

Ensure after Care Coordination is completed daily

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

2+ years of progressive experience in a medical office environment; supervisor or management experience

1+ years of supervisory experience in a healthcare setting, managing both clinical and nonclinical staff

Knowledge of medical insurance plans including managed care plans

Solid computer skills including Microsoft Office Suite, Internet research and computer navigation; experience with Epic

Preferred Qualifications:

Experience supervising staff in an urgent care or ambulatory care setting

Proven solid decision-making, problem-solving, and communication skills

Proven ability to work independently, accurately, and efficiently

Proven ability to collaborate with others, delegate tasks, work as part of a team and communicate solidly with management

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.