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Upbring

URM Case Manager

dallas, TX

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About this opportunity

Upbring lists this URM Case Manager opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve.  Every day, we strive to embody our core values:

We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.

We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.

We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

An Unaccompanied Refugee Minor (URM) Case Manager is responsible for providing case management and supportive services to children and youth in foster care and foster families, referred to the URM program. The position is to act as a liaison between the referring agency functioning effectively with moderate supervision following agency standards, state, and federal regulatory requirements. The mission of the Upbring Unaccompanied Refugee Minor (URM) Program is to promote effective resettlement and rapid self-sufficiency for refugees in the state.   

Responsibilities

Provide case management services and support to foster care parents and families and URM in accordance with licensing standards, contract agreements, agency and CARF standards, and funding requirements 

Conduct monthly home visits for assigned caseload to assess URM’s mental, emotional, and social well-being. Additional visits may be required if applicable  

Create, update, and maintain accurate and up to date URM case files and records with information pertaining to child’s medical history, treatment plans, and observations; chart all pertinent information in the UC case files/records in accordance with Agency policy and licensing standards 

Complete case notes and ensure all case files and documentation are completed accurately and in a timely manner; maintain case logs for all assigned URM 

Provide on-call services on rotation and during period of high influx with URM admissions and sponsor/foster family needs 

Work closely with management and the team to ensure case management and program services are effectively and efficiently supporting Agency objectives and program purpose    

Work closely with service professionals, court officials, parents and families, clinical staff, and service providers to develop, manage, and evaluate URM needs 

Respond to URM and foster parents and families regarding needs and concerns with compassion and empathy in a timely manner 

Other duties as assigned 

Qualifications

Minimum Qualifications

Bachelor’s degree in Social Work, Human Services, or closely related field  

Three (3) years’ relevant experience  

Bilingual in English and Spanish (Based on service area and service population) 

Must be 21 years of age or older per licensing requirements 

Must be willing to work evenings and Saturdays as scheduled 

Ability to establish rapport, trust, and boundaries with children, parents, and families  

Strong interpersonal skills with the ability to interact with diverse groups of people 

The ability to apply compassion and empathy, while dealing with stressful and difficult situations   

The ability to work independently and collaboratively within a group 

Strong organizational and time management skills with the ability to manage heavy caseload and meet deadlines 

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook 

Excellent written and verbal communication skills 

Preferred Qualifications

Master’s degree in Social Work, Human Services, or closely related field.  

Five (5) years’ relevant experience

Travel

This position may be required to travel up to 40%

Perks at Upbring  

Competitive PTO & paid holidays 

Health, dental, vision insurance & more  

403(b) Plan

Employee Assistance Program 

Discounted Gym Memberships  

Physical Demands & Work Conditions This position requires sitting and looking and using a computer for long periods of time 

Position works in a child facility and has constant exposure to children 

Position requires frequent standing, walking and time in units/cottages which are areas where children reside 

Lift, push, pull, move up to 50 lbs.  

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Worksite address

dallas, TX, 75215, US

Who can apply

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