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Walmart

(USA) Auto Care Center Coach

warrenton, MO

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Job description

Position Summary...

nThe Coach is responsible for leading and developing associates, driving business and operational performance, and delivering a positive customer experience. This role oversees day-to-day operations, establishes clear expectations, develops talent, and promotes accountability, collaboration, and continuous improvement. The Coach partners with associates, leaders, and key stakeholders to execute business priorities, achieve performance goals, and ensure compliance with company policies, procedures, safety standards, and expectations. Through effective leadership, communication, and decision-making, the Coach creates an inclusive, high-performing environment where associates are empowered to succeed and customers remain at the center of the business.

nWhat you'll do...

nLeadership & Team Development

nnnLeads high-performing teams by hiring, training, mentoring, assigning responsibilities, setting clear expectations, providing performance feedback, recognizing achievements, and developing future leaders.

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nnBuilds a culture of accountability, collaboration, and belonging where associates are empowered to perform at their best.

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nnDevelops talent and succession plans by identifying growth opportunities, supporting career development, and preparing associates for advancement.

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nnDrives associate engagement and performance by communicating business priorities, reinforcing operational standards, and promoting continuous learning.

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nnProvides ongoing coaching, guidance, and support to associates while addressing performance and development opportunities.

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n nBusiness & Operational Performance

nnnDrives business performance by reviewing results, identifying trends and opportunities, and implementing action plans to achieve operational and financial goals.

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nnSupports budgeting, forecasting, expense management, and other business activities appropriate to the assigned area of responsibility.

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nnMonitors key performance indicators and operational standards to identify opportunities to improve productivity, profitability, quality, and customer satisfaction.

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nnEnsures effective execution of business priorities while balancing customer, associate, and operational needs.

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nnUses data and business insights to make informed decisions and drive results.

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n nCustomer Experience

nnnDelivers exceptional customer service by ensuring associates understand and consistently meet customer expectations.

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nnIdentifies customer needs and ensures concerns, questions, and issues are addressed appropriately and effectively.

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nnDevelops and implements solutions to improve the customer experience and address identified opportunities.

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nnModels customer-focused behaviors and creates an environment where associates are empowered to serve customers effectively.

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n nOperations & Execution

nnnOversees daily operations within the assigned area of responsibility to ensure efficient and consistent execution.

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nnPlans and coordinates workloads, staffing, resources, and priorities based on business and customer needs.

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nnEnsures operational processes, procedures, and standards are executed accurately and consistently.

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nnIdentifies operational challenges and implements solutions that improve efficiency, productivity, quality, and overall performance.

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nnMaintains a clean, organized, safe, and productive work environment.

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n nBusiness Operations & Collaboration

nnnCoordinates business initiatives by developing relationships with key stakeholders and supporting plans that meet customer and business needs.

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nnCommunicates goals, expectations, priorities, and performance standards while measuring progress and driving accountability for results.

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nnPartners effectively across teams and functions to accomplish shared business objectives.

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nnDemonstrates adaptability and supports associates through organizational, operational, and technological change.

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nnIdentifies opportunities for continuous improvement and helps implement solutions that strengthen business performance.

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n nCompliance & Safety

nnnEnsures compliance with company policies, procedures, operational requirements, and applicable safety and regulatory standards.

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nnSupports company values and standards of ethics and integrity by modeling appropriate behaviors and holding associates accountable.

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nnPromotes a safe environment for associates and customers and addresses potential safety or compliance concerns.

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nnProvides direction and guidance to associates regarding company policies, procedures, and expectations.

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n nWalmart Leadership Expectations Respect the Individual:

nnnBuilds high-performing teams and embraces differences in people, cultures, ideas, and experiences.

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nnCreates a workplace where associates feel seen, supported, and connected through a culture of belonging.

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nnWorks collaboratively, builds strong relationships, and communicates with impact.

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nnAttracts, retains, empowers, and develops talent; recognizes others' contributions.

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n nAct with Integrity:

nnnMaintains and promotes the highest standards of integrity, ethics, and compliance.

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nnModels Walmart values and holds oneself and others accountable.

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nnSupports Walmart's goal of becoming a regenerative company by making a positive impact.

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nnActs selflessly, with humility, honesty, fairness, and transparency.

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n nServe Our Customers and Members:

nnnDelivers results while putting the customer first.

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nnConsiders and adapts to how, where, and when customers shop.

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nnApplies EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models.

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nnMakes decisions based on data, balancing short- and long-term priorities.

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n nStrive for Excellence:

nnnDisplays curiosity and a desire to learn; takes calculated risks.

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nnDemonstrates courage, resilience, and encourages learning from mistakes.

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nnDrives continuous improvement and adopts new technologies and skills.

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nnSupports others through change.

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n nAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

nEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

nFor information about benefits and eligibility, see One.Walmart ( .

nThe annual salary range for this position is $65,000.00 - $100,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

nnnRegional Pay Zone (RPZ) (based on location)

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nnComplex Structure (based on external factors that create challenges)

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nState Pay Differential:

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nThis job has an additional differential to meet legislative requirements, where applicable.

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nMinimum Qualifications...

nOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

n2 years experience in automotive service or service industry field.

n1 year of supervisory experience.

nValid driver's license

nFor facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.

nFor facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.

nAssociates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

nPreferred Qualifications...

nOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

nAutomotive Certification from Automotive Technical Institute, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience in automotive service or service industry related field, Supervisory experience

nASE Certification - Certification

nPrimary Location...

n500 WARREN COUNTY CTR, WARRENTON, MO , United States of America

nWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

nWalmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Worksite address

warrenton, MO, 63383, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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