About this opportunity
Insight Global lists this User Experience Architect opportunity in juno beach, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
I’m representing a ServiceNow Experience Architect opportunity supporting enterprise‑level ServiceNow initiatives for our client in Juno Beach, FL. This is a 6‑month contract role ideal for a senior experience architect or HCD leader who thrives at the intersection of business, UX, and technology while designing scalable, user‑centric ServiceNow solutions. This role is onsite in Juno Beach, FL and will act as the strategic bridge between business stakeholders and IT partners.
Pay Rate: $40–$55/hr (based on years of experience)
Senior‑level experience as a ServiceNow Experience Architect, HCD Lead, or UX Architect supporting enterprise ServiceNow platforms
Strong command of Human‑Centered Design (design thinking, journey mapping, experience blueprinting) applied to real systems
Deep understanding of ServiceNow UX, workflows, and platform architecture
Proven ability to turn user research into clear experience strategies and solution designs
Experience leading usability testing, validation, and experience benchmarking
Confident stakeholder partner who can bridge business goals and technical feasibility
Nice to Have
Background as a Senior Business Systems Analyst or enterprise Experience Architect
Experience measuring experience impact, value modeling, or ROI
Exposure to IT financials (budgeting, forecasting, prioritization)
Experience establishing or influencing experience standards and best practices
Recognized as a subject‑matter expert in prior organizations
Own experience architecture for ServiceNow initiatives from strategy through execution
Partner closely with business stakeholders and IT teams to shape user‑centric solutions
Lead research, usability testing, and validation to inform experience decisions
Create and maintain personas, journey maps, and experience blueprints
Identify experience gaps and drive root‑cause analysis and improvement plans
Present clear, actionable experience recommendations to senior partners
If interested please apply, and I will reach out directly to you!
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.