About this opportunity
PRMeasurement lists this User Experience Researcher opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
UX Researcher (with Strong Product Sense)
Employment Type: Full-time
About WowNow
WowNow is an AI-driven, distributed manufacturing platform that brings personalized creation closer to consumers. By combining intelligent software with CNC processing and UV printing, WowNow enables on-demand, localized production across retail, events, and partner locations.
As our core product development team is based overseas, building a localized, intuitive product experience for global users is critical.
Role Overview
The UX Researcher (with strong product sense) serves as the voice of overseas users in WowNow’s product development process.
This role focuses on user research, usability testing, and UX localization, with a strong emphasis on turning insights into actionable product recommendations.
You will work closely with overseas users, operations teams, and business partners, while collaborating with China-based product, design, and engineering teams.
This role is ideal for someone who not only understands how to find user problems, but also understands how products are built and shipped.
Key Responsibilities
Identify gaps between existing product design and local user expectations
Evaluate UI/UX flows for clarity, usability, and cultural relevance
Recommend UX improvements that are practical, prioritized, and aligned with product constraints
Support localization beyond language, including workflows, interaction logic, and mental models
2. User Research & Interviews
Plan and conduct user interviews with:
End consumers
Operators / agents
Retail staff and partners
Gather qualitative insights on user needs, pain points, and behaviors
Build and maintain user personas and core usage scenarios
Synthesize research findings into clear, decision-ready insights
3. Usability Testing & Validation
Design and execute usability testing for prototypes and live products
Test key user flows in real-world environments (retail, events, kiosks)
Identify usability issues and validate proposed improvements
Support post-launch validation to ensure UX changes deliver real impact
4. User Behavior & Data Analysis
Analyze user behavior data to understand feature adoption and drop-off points
Identify friction in onboarding, creation, and completion flows
Partner with product and engineering teams to define meaningful UX success metrics
5. Cross-Functional & Cross-Border Collaboration
Clearly communicate research findings and UX recommendations to product and engineering teams
Translate user insights into concrete, actionable product suggestions
Support alignment across business, operations, product, and engineering stakeholders
Qualifications
3–7 years of experience in UX research, product research, or related roles
Strong foundation in qualitative research methods (interviews, usability testing)
Demonstrated ability to influence product decisions through research
Strong product intuition and understanding of how software products are built
Fluent in English; Mandarin Chinese is a strong plus
Comfortable working with distributed, cross-cultural teams
Nice to Have
Experience localizing products for overseas markets
Experience with hardware-software integrated products
Startup or fast-growing company experience
What Success Looks Like
Overseas users can complete key product flows with minimal friction
UX issues are identified early and addressed before scaling
Product decisions are informed by real user behavior and insights
UX localization feels intentional, intuitive, and practical
Why Join WowNow
Shape the global product experience from an early stage
High visibility and direct impact on product decisions
Work at the intersection of AI, manufacturing, and consumer experience
Collaborate with a fast-moving, international product team
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.