About this opportunity
Insight Global lists this User Experience Researcher opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Schedule: 5 days per week, day shifts between Monday–Sunday
Project Duration: May– Sept, with potential for additional extensions
Required Skills & Experience
Education: B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, or related STEM fields.
Experience: Prior experience with usability studies, or hardware/software troubleshooting
Travel: Willingness to travel locally around LA area during first few weeks of study
Skills: Strong analytical, problem-solving, and organizational skills, with excellent written and verbal communication abilities.
Nice to Have Skills & Experience
Consumer product/hardware testing experience preferred
Job Description
Insight Global is hiring User Study Moderators to support a consumer electronic and life science research initiative. In this role, you’ll collaborate with cross‑functional teams to execute data collection activities and deliver high‑quality research experiences for participants.
What You’ll Do
As a User Research Moderator, you’ll play a hands‑on role in day‑to‑day research operations by demonstrating prototype devices to consumers across LA. This role requires traveling to 5–6 locations per day with fellow team members to train and support study participants.
Additional tasks include:
Operating, maintaining, and troubleshooting prototype hardware and technical equipment used for data collection
Real‑time technical support to participants by troubleshooting prototype devices and clearly guiding users through technical challenges
Identifying and resolving study execution issues in real time and implementing corrective solutions as needed
Supporting research teams to ensure participants are well equipped to work with prototypes individually and data is collected accurately
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.