UX Design Manager, Advertiser Experience

Job description

Join to apply for the UX Design Manager, Advertiser Experience role at Amazon

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Join to apply for the UX Design Manager, Advertiser Experience role at Amazon

Description

Amazon Advertising is looking for a high-caliber and tested design leader to create innovative experiences that streamline enterprise workflows, internally and externally, globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle.

Description

Amazon Advertising is looking for a high-caliber and tested design leader to create innovative experiences that streamline enterprise workflows, internally and externally, globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle.

This work has strategic significance and high leadership exposure. You'll have the opportunity to build new advertising solutions starting with product definition. Most importantly, you will have direct insights from customers, and impact the customer experience of advertisers, agencies and brand-owners globally.

Amazon is investing heavily in building a world-class advertising business and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create world-class products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers. If you’re interested in joining a rapidly growing team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place.

Our ideal candidate is a pragmatic manager who can operate both tactically with high attention to details, as well as think big visualizing an experience in the abstract and then driving that vision into solid design deliverables (e.g. UI, IA, prototypes) with their team.

Key job responsibilities

Own the end-to-end design process and deliverables.

Translate business needs into customer-focused retail and enterprise solutions.

Responsibly and effectively advocate for customers; imparting day-to-day strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.

Grow and mentor design talent.

Partner with user researchers and product managers to appropriately assess and optimize the performance of new and existing features (using, usability findings, customer feedback, site metrics, etc.)

About The Team

You will be leading a UX team that is focused on designing end-to-end experiences for advertising customers. Your peers will be other UX managers who are all addressing facets of the advertiser workflow.

Basic Qualifications

6+ years of design experience

3+ years of leading design teams experience

Experience managing teams

A comprehensive online portfolio or samples of work demonstrating past experience of shipped work.

Preferred Qualifications

Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing

Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement

Experience designing software for end users or enterprise customers

Ability to work efficiently and demonstrate a bias for action in a fast-paced, ambiguous environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,400/year in our lowest geographic market up to $225,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Art/Creative and Design

Industries

Software Development

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Worksite address

santa monica, CA, 90403, US

Who can apply

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