waypointjobs

Empower AI

UX Service Portal Designer — Hybrid/Remote

quantico, MD

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About this opportunity

Empower AI lists this UX Service Portal Designer — Hybrid/Remote opportunity in quantico, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Empower AI, a government-focused technology leader, seeks a UX/Service Portal Designer to own the user experience for IT services at a War Department agency. You will drive the modernized Service Portal, self-service, and knowledge experiences while conducting user research and maintaining personas and journey maps.

You will design accessible interfaces, wireframes, prototypes, and design systems for portals and dashboards, collaborating with developers and contributing to CX metrics and

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Who can apply

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