Job description
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
At Job Duck, we are looking for a detail-oriented and proactive Family Law Case Assistant who enjoys supporting clients, maintaining accurate records, and helping legal processes run smoothly. In this role, you will play a key part in managing client communications, organizing case information, and providing administrative support that allows attorneys and legal professionals to focus on high-value work. You will collaborate closely with the intake team while ensuring clients receive timely and professional assistance throughout their journey. This opportunity is ideal for someone who is organized, adaptable, and committed to delivering outstanding service in a fast-paced legal environment.
Monthly Compensation Range: From 1,142 to 1,220 USD
Responsibilities include, but are not limited to:
Provide administrative support to legal team members
Ensure accurate and organized record management
Support intake operations during periods of high call volume
Assist with lead qualification activities as needed
Conduct client follow-up regarding discovery and case-related information
Assist with electronic filing of legal documents
Serve as a backup for the Intake Specialist by answering incoming calls when needed
Participate in coaching, training, and development sessions
Perform data entry and document management tasks
Monitor and manage email communications
Maintain and update client records and case information
Communicate with clients after onboarding and assist with ongoing client support
Requirements:
• Minimum 1 working as a legal assistant
Experience with Family Law highly preferred
• Experience supporting legal operations and client communications preferred
Experience working in a fast-paced environment with multiple priorities
Strong client service and relationship-building skills
Excellent verbal and written communication in both English and Spanish
Ability to follow instructions accurately
Strong organizational and time management skills
Ability to manage confidential information
• Attention to detail
• Ability to multitask effectively
Professional and empathetic communication style
Receptive to feedback and continuous improvement
• Problem-solving mindset
Ability to work independently and collaboratively
Strong data entry and documentation skills
Location and timezone: Remote, Pacific Standard Time (PST)
• Working Hours: Monday to Friday
• Expected call volume: Moderate (may require to support with intake if needed)
• Software and Tools Required:
- CRM: Clio
- VOIP: DialPad
Other: Slack, Google Drive, Lex Receptionist
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.