About this opportunity
Hope's Global Getaways lists this Vacation Services Advisor opportunity in glastonbury, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the job Vacation Services Advisor
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Opportunity
We are looking for dependable, enthusiastic individuals who enjoy helping people and are interested in learning more about the vacation and hospitality industry. As a Vacation Services Advisor, you will work with clients to understand what they are looking for and assist them with finding and coordinating experiences that match their needs.
Client requests can range from relaxing resort stays and cruises to family vacations, romantic escapes, group getaways, tours, activities, and international trips.
This is a remote, beginner-friendly opportunity. Industry experience is not required, and structured training and educational resources are available.
Your Role
Speak with clients about their destination interests, vacation style, timeframe, and spending range
Explore available experiences that match individual requests
Research resorts, hotels, cruises, packages, transportation, excursions, and activities
Identify options that align with each client's priorities
Explain relevant features, amenities, inclusions, and reservation requirements
Help coordinate chosen vacation services using approved supplier resources
Check traveler and reservation information for completeness and accuracy
Keep confirmations, schedules, and other important details organized
Monitor upcoming deposits, final payments, and planning deadlines
Follow up with clients as their vacation arrangements progress
Provide general pre-departure information and reservation updates
Assist with standard questions and modification requests
Maintain organized client records and communication notes
Stay current on destinations, supplier offerings, and vacation experiences
Preferred Qualifications Enjoys assisting customers and providing attentive service
Clear and professional communication skills
Strong organizational habits and attention to detail
Comfortable searching for and reviewing information online
Able to balance multiple client requests and priorities
Responsible and capable of working independently
Basic proficiency with computers, email, and internet-based tools
Open to learning new platforms and processes
Reliable internet connection and compatible device
Must be 18 years of age or older
Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region
Learning & Professional Development Client communication and consultation techniques
Vacation research and recommendation skills
Supplier and reservation platform instruction
Destination and vacation product education
Reservation procedures and client support
Professional certification opportunities
Continued skill-building resources
What the Opportunity Offers Work remotely
Flexible part-time or full-time scheduling
No previous industry experience required
Beginner-friendly training
Access to established supplier and planning resources
Opportunities to strengthen customer service, organization, research, and sales skills
Travel-related discounts and industry benefits where applicable
Continued education and virtual team support
Worksite address
glastonbury, CT, 06033, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.