Job description
JOB DESCRIPTION
TheVeradigmOutcome Executive (VOE) isVeradigm'smost senior client-facing individual contributor, responsible for the full strategic relationship across a portfolio oflarge pharmaaccounts. Serving as the integration layer across Sales, Consulting, Support, and A/R, theVOEdrives retention, expansion, and wallet share through deep knowledge of client business priorities and theroleof pharmain thebroader healthcare industry landscape. The roleoperateswith significant autonomy and is fully accountable for C-suite engagement, annual account planning, QBR cadence, and measurable revenue outcomes.
CORE RESPONSIBILITIES
Serve as the primary strategic partner to C-suite and seniorpharmaleadership within an assigned portfolio of enterprise accounts; own the full client relationship across clinical,commercialoperational, and regulatory touchpoints
Build andmaintainexecutive-level relationships through frequent on-site visits, quarterly business reviews (QBRs), and proactive engagement — establishingVeradigmas a trusted long-term partner
Understand and document client business plans and clinicalobjectives; develop and execute annual account plans focused on retention, optimization, and expansion
Analyze client financial position andutilizationdata toidentifywhitespace,andreal worlddata and servicesopportunities;translate findings into actionable pipeline and sales strategy
Drive ACV quota attainment and MBO performance through disciplined pipeline management,accurateforecasting, andtimelyopportunity progression
Advocate internally for client needs — surface product feedback, coordinate cross-functional issue resolution, and represent the client voice in roadmap and strategy discussions
Partner withRWEConsulting,Data Partnerships, Client Success, and A/R to ensure seamless delivery and proactive resolution of at-risk situationsto drive expansion.
Maintain deep knowledge ofVeradigmReal World Evidence solutions and data offeringsand the applicable healthcare landscape to credibly advise executive stakeholders
Conduct whitespace and competitive analysis to expandVeradigm'sfootprint within each account andidentifynew use cases
KPI'S
NPS
Quota Attainment
NewandExpansionRevenue
QBR Completion Rate
REQUIRED QUALIFICATIONS
10+ years of experience inPharmaceutical Sales and/or Consulting· Demonstratedtrack recordof building and sustaining C-suite relationships withpharmaceuticalstakeholders
Deep knowledge ofPharma clinical and research ops with exposure to commercial analytics
Proven ability to manage and grow a complex enterprise account portfolio with consistent quota attainment
Strong business acumen — able to analyze client financial data, build account plans, and connectVeradigmsolutions to measurable client outcomes
High emotional intelligence; skilled atanticipatingfriction, navigating organizational complexity, andmaintaininglong-term trust
Healthcare regulatory and operational fluency — understands the clinical and business context driving client decisions, not just the technology
Proficiency with CRM platforms (e.g., Salesforce) and standard business productivity tools
PREFERRED QUALIFICATIONS
Experience workingwith Pharma but broad exposure to the healthcare ecosystem
Prior exposure to product feedback loops, customer advisory boards, or formal voice-of-customer programs
Familiarity withVeradigm'sproduct and service portfolio or comparable EHR/practice management platforms
Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field
Compensation Range:
$163,000-$216,300Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
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Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.