About this opportunity
Confidential lists this Veterans Service Officer for AI Evaluation opportunity in Hannastown, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role Overview
Use your VA claims expertise to help evaluate and improve AI systems that address veterans benefits questions. You will assess whether questions reflect the real concerns of veterans and their families, define what accurate and complete answers should include, and provide clear written feedback. AI experience is not required, your veterans benefits knowledge is the core qualification.
Key Responsibilities
Review sample veterans benefits questions and flag questions that do not reflect how veterans or family members typically ask for help.
Create rubrics for correct, complete guidance on service-connected disability compensation, including claim filing and supporting evidence.
Include dependents and survivor benefits, such as DIC and CHAMPVA, along with appeals and decision reviews, in evaluation rubrics.
Evaluate AI-generated responses against established rubrics, identifying errors, omissions, and outdated guidance.
Provide clear written feedback to the project team while working asynchronously.
Qualifications
Current VA accreditation as a VSO representative, County Veterans Service Officer, accredited claims agent, or similar role.
At least 1 year of experience preparing and filing VA claims for veterans or their families.
Working knowledge of service-connected disability compensation, dependents and survivor benefits, and VA appeals.
Clear, precise written communication.
Ability to begin promptly.
Preferred Qualifications
Experience working with military records, including DD-214 forms.
Experience creating guides, checklists, or training materials.
Experience assisting a diverse range of veterans and families, including rural and non-English-speaking clients.
Work Terms
Remote, short-term contract engagement.
Commitment of 20 to 30 hours per week.
Work is performed asynchronously.
Compensation
$50 to $150 per hour.
Eligibility
Must be based in the United States.
Current VA accreditation is required.
How to Apply
Apply by email to be considered for this contract opportunity.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.