About this opportunity
Medical Management International, Inc. lists this Veterinarian - Chief of Staff opportunity in brookside, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Overview
The primary purpose and function of the Chief of Staff is to manage the hospital, ensuring the highest quality of veterinary care, exceptional client service, associate engagement, and maximum productivity of the veterinary medical team. The role advocates for pets and their quality of life, builds long‑term bonding relationships with clients, contributes to the development and maintenance of the human‑pet bond, and educates clients and hospital associates on all aspects of pet health.
Responsibilities
Leadership Responsibilities (≈20%–30% of time) Live and exemplify the Five Principles of Mars, Inc. within the team
Partner with the Practice Manager (if applicable) to manage the hospital, provide consistent high‑quality care, and maximize efficiency, productivity, and profitability
Train, supervise, and ensure compliance of associates with Banfield guidelines and practices
Lead team meetings, communicate business information, and ensure associates are informed and engaged
Identify bottlenecks and develop solutions to remove barriers in medical operations
Interview, select, train, develop, coach, mentor, and, if necessary, discipline and terminate hospital associates
Direct, lead, and mentor Associate Veterinarians; establish development plans (PDPs) and focus teams on practice priorities
Maintain veterinary schedules; coordinate with Practice Manager for scheduling, time off, and CE planning
Act as a communications liaison between associates, clients, field leadership, and Central Team Support
Develop annual planning, budgeting, and hospital productivity goals in partnership with the Practice Manager, Field Director, and Medical Director
Execute market objectives, goals, strategies, and measurements (OGSMs)
Ensure all associates adhere to Banfield dress and grooming guidelines
Provide leadership to other area hospitals as needed throughout the market
Ensure compliance with all practice policies and procedures and all applicable laws
Associate Veterinarian Responsibilities (70%–80% of time) Establish trust and client confidence through preventive care, complete diagnostic workups, treatment plans, and follow‑up communication
Practice evidence‑based medicine and preventive care; validate decisions against guidelines or use sound judgment when guidelines are absent
Maintain comprehensive, compliant medical records that meet practice quality control guidelines
Lead the veterinary hospital team through daily schedules and caseloads; delegate tasks to paraprofessionals and improve efficiency
Provide professional, efficient, and exceptional service; prescribe and administer preventive care and disease treatment
Advocate for preventive care and adoption of wellness plans
Perform surgery on pets within Banfield protocols using standard equipment
Promote safety by ensuring safe restraining techniques and maintaining sterile, organized treatment areas
Strive to achieve performance metrics outlined by medical and field leadership
Demonstrate integrity and ethics; address and resolve client concerns
Develop strong, lasting relationships with clients
Hiring Qualifications / Competencies
Leadership
Conflict Management
Customer Focus
Developing Direct Reports
Directing Others
Building Effective Teams
Functional Hiring and Staffing
Communication Skills
Managing and Measuring Work
Peer Relationships
Drive for Results
Capabilities and Experience (Can Do)
Ability to multi‑task and manage multiple tasks simultaneously
Strong organizational ability; clear systematic approach
Proficient surgical skills, including use of all standard instruments and equipment
Problem‑solving skills with practical solutions
Accurate following of written, oral, or diagrammatic instructions
Commitment to continual learning
Mathematical ability and computing rates, ratios, percentages, and unit conversion
Comfortable with computers and specialized veterinary software
Attitudes (Will Do)
Initiative and willingness to find solutions and present options
Additional responsibility and focus during low demand periods
Integrity; adherence to Banfield values and ethics
Cooperativeness and willingness to collaborate and share information
Flexibility and adaptability to changing situations
Independence in performing tasks without supervision
Stress resilience and composure in stressful situations
Special Working Conditions
Confidence around all pets
Work may exceed 40 hours per week; may include weekends and evenings
Moderately high noise level
Physically demanding tasks: standing, walking, stooping, kneeling, crouching, climbing, lifting up to 50 pounds
Requires good hand‑eye coordination and visual acuity for keyboard and medical equipment use
Exposure to pets that may bite or scratch; occasional exposure to anesthesia, radiation, biological hazards, and medications
Some travel required to assist other hospitals, vendor visits, and associate education
Experience, Education and/or Training
Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree
Applies Veterinary license in good standing or eligibility for licensure with the applicable state board
Two years of clinical experience required
One to three years of coaching and developing associate doctors required
Meets all required clinical competencies
Benefits & Compensation
Salary range: $117,000 to $170,000, dependent on experience, skill level, education, and location. Pay rates for salaried positions may differ based on schedule worked.
Banfield offers a competitive benefits package:
Medical, Dental, Vision
Basic Life (company paid) & Supplemental Life
Short‑ and Long‑Term Disability (company paid)
Flexible Spending Accounts
Commuter Benefits*
Legal Plan*
Health Savings Account with company funding
401(k) with generous company match*
Paid Time Off & Holidays
Paid Parental Leave
Student Debt Program (for FT DVMs)
Continuing Education allowance for eligible positions*
Free Optimum Wellness Plans for your pets’ preventive and general care
*Benefits may vary by location and employment status.
Equal Opportunity Employer
We are a drug‑free, smoke‑free, equal‑opportunity employer. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment that embraces diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. We comply with all applicable federal, state, and local nondiscrimination laws.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.