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VCA Animal Hospitals

Veterinary Client Service Rep - Noah's Place Animal Medical Center

saint petersburg, FL

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Job description

VCA Noah's Place Animal Medical CenterLove animals? Love people? We want you on our team.VCA Noah's Place Animal Medical Center is hiring a Client Service Representative to be the welcoming face of our AAHA-accredited hospital in St. Petersburg, FL. If you're outgoing, organized, and energized by helping pets and their people, this is the role for you.We've been a trusted name in Pinellas County since 1997, known for quality veterinary care and a team that genuinely cares about our patients, our clients, and each other.Why Join the VCA FamilyWe are passionate about supporting our teams and are committed to your continuing education and personal career development. At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity, and we strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the clients and patients you serve.Here's what's in it for you:Access to the people and resources of a large veterinary communityGrowth and advancement opportunitiesMedical, dental, and vision insuranceEmployer-paid short-term disability and life insurancePaid vacation, sick time, and holidaysPaid parental leave401(k) with matchingGenerous hospital and product discountsFree mental health and self-care resourcesTuition support and scholarships for veterinary technology and other programsOpportunities to give back through strong shelter partnerships and VCA CharitiesWhat You'll DoAs the face of VCA Noah's Place, you'll set the tone for the hospital and build the trust and confidence clients place in our care. You're the pivot around which the hospital operates, responsible for:Greeting visitors, answering phones, and guiding clients and their pets to exam roomsScheduling and confirming appointmentsPlacing outbound calls for follow-ups and outreach to prospective clientsPresenting and explaining fees, and processing paymentsRecommending, selecting, and obtaining products and services, including prescriptionsAnswering questions about products and services, and educating clients on general animal husbandry and non-medical pet care (heartworm prevention, housebreaking, flea and tick control, etc.)Managing medical records, charts, reports, and correspondenceMaintaining a clean, neat hospital inside and out, including handling pet "accidents"In this role, you'll help create and maintain a positive, low-stress atmosphere for our clients and patients. Your mission: win the confidence of every pet parent by delivering an outstanding client experience, so we can provide exceptional care to every patient.Interested in this opportunity? Apply! We look forward to hearing from you.If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

Worksite address

saint petersburg, FL, 33702, US

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