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Humane Rescue Alliance

Veterinary Medical Scheduler and Assistant

madison, NJ

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Job description

St. Hubert's Animal Welfare Center Job SummaryUnder the direction of the Medical Services Manager, assist in the provision of medical care of animals in the shelter and foster animals. Responsibilities include, but are not limited to: administering medications, triaging incoming animals, performing basic laboratory tests, assisting in surgical procedures and participating in euthanasia.The Role: What You'll DoPerform low-stress handling, restraint, and triage for all animals entering careOversee and support general medical procedures for sheltered and foster animals in accordance with established protocolsAdminister medications (oral, SQ, IM) and ensure accurate documentation and follow-up in treatment recordsEstablish and communicate individualized treatment plans, feeding protocols, and medication schedules for animalsReview animal medical records daily to ensure accuracy, completeness, and complianceMaintain detailed and compliant records, including treatment logs, DEA logs, and required reporting documentationCollaborate closely with Shelter Medical Technicians, Medical Services Manager, and cross-functional teams to ensure continuity of care and awareness of animal health conditionsParticipate in daily rounds and execute follow-up actions as directedAssist veterinarians with surgical procedures, including anesthesia calculation and administration per protocolSupport scheduling of spay/neuter surgeries, diagnostics, and veterinary appointments (internal and external partners)Collect samples and perform basic laboratory testing; assist with rabies testing procedures as trainedAssist in necropsy procedures as neededProvide medical support for animals in foster, adoption, and alternative placement programs (e.g., Foster-to-Adopt, Test Drive Adoption)Communicate medical information clearly to adopters and internal teams as neededTrain and support animal welfare staff in humane handling, restraint, medication administration, and basic medical proceduresProvide guidance and task direction to Medical Assistants and support staff as neededAssist in euthanasia procedures in accordance with organizational protocolsSupport documentation and handling of cruelty cases when applicablePerform animal intake assessments, including aging, sexing, and breed identificationMaintain cleanliness and organization of medical areas, equipment, kennels, and prep spacesEnsure proper maintenance and functionality of medical equipmentSupport workflow and operations within the Shelter Prep RoomRepresent St. Hubert's in a professional, respectful, and service-oriented manner with staff, volunteers, and the publicPerform additional duties as assigned to support shelter operationsAbout You: Skills & QualificationsDemonstrated knowledge of animal handling, restraint techniques, and safety practices, including the ability to recognize and respond to animal behavior and stress signalsStrong ability to work both independently and collaboratively in a fast-paced, high-volume environment with competing prioritiesHighly organized, detail-oriented, and adaptable, with the ability to effectively prioritize tasks and meet deadlinesExcellent interpersonal and customer service skills, with the ability to communicate professionally and compassionately with diverse audiences, including the public, volunteers, donors, leadership, and team membersCollaborative team player with the ability to build positive working relationships and contribute to a supportive team environmentProficiency in Microsoft Office (Word, Excel, Outlook), database systems, and general computer applications to support daily operationsCommitment to staying current with American Shelter Veterinarians (ASV) Guidelines and evolving best practices in shelter medicineDemonstrated alignment with St. Hubert's mission, including a passion for animal welfare and the ability to provide compassionate, judgment-free care and education to animals and the communityQualifications – Education & ExperienceMinimum of 3 years of experience in veterinary medicineExperience in animal shelter medicine or a shelter environment preferredKnowledge of veterinary technician practices, shelter medicine protocols, and animal care standards preferredEligibility for and willingness to obtain and maintain Euthanasia Technician CertificationValid driver's license in good standing requiredWhere You'll Work: Physical Requirements & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted.Ability to be comfortable working w/ cats, dogs, small animals, reptiles, fish, and wildlife.Ability to perform strenuous physical activity on daily basis, including lifting, carrying, reaching, stooping, standing, squatting, and bending.Ability to work holidays, weekends and nights as neededDue to the nature of shelter work, may be exposed to deceased, fractious, or aggressive animals; hostile, irate persons; zoonotic or other diseases; unpleasant noises, odors, sights; extreme temperatures.Benefits Overview: St. Hubert's Animal Welfare CenterAt St. Hubert's Animal Welfare Center, we are committed to supporting the well-being of our employees so they can continue making a meaningful impact for animals and the community. We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance.Benefits include:$0-Cost Medical Plan Option: Access to a no-cost employee-only medical plan through United Healthcare, making healthcare more accessible and affordableComprehensive Medical, Dental, and Vision Insurance: Multiple plan options available to meet individual and family needsHealth Reimbursement Account: Pre-tax options to help manage healthcare and dependent care expenses401(k) Retirement Plan with Employer Support: Administered through Empower, with tools and resources to help you plan for your futureGenerous Paid Time Off (PTO): Including vacation, sick leave, and holidays to support rest and work-life balanceEmployee Assistance Program (EAP): Confidential resources to support mental health, wellness, and life challengesProfessional Development & Training Opportunities: Including Fear Free Certification and ongoing learning initiatives to support career growthFlexible Work Environment (Role-Dependent): Opportunities for hybrid or flexible scheduling based on position and operational needsEmployee Discounts & Perks: Discounts on pet adoptions, veterinary products, and partner offeringsMission-Driven Work & Inclusive Culture: Be part of a collaborative, compassionate team dedicated to animal welfare and community impactMultilingual candidates are encouraged to apply. Salary premium may be offered for multilingual candidates proficient in Spanish, French and Mandarin.St. Hubert's is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Worksite address

madison, NJ, 07940, US

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