About this opportunity
East Louisville Animal Hospital lists this Veterinary Practice Manager opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Practice Manager
Phoenix, Arizona
Are you an experienced veterinary leader who thrives on building strong teams, creating operational excellence, and partnering with ownership to drive success?
We are seeking a Practice Manager to lead the day‑to‑day operations of a well‑established, AAHA‑accredited small animal hospital in the Phoenix area. This is an opportunity to join a highly respected practice with a tenured team, a strong reputation in the community, and ownership that is deeply invested in the long‑term success of the hospital, its employees, and its patients.
The ideal candidate is a confident, collaborative leader who can balance people, processes, and business performance while fostering a positive, accountable, and supportive workplace culture.
About the Practice
We are a privately owned, multi‑doctor small animal hospital dedicated to providing exceptional medical care and outstanding client service. Our team is passionate about creating a positive experience for patients, clients, and employees alike. We believe that strong leadership, clear communication, and a commitment to continuous improvement are essential to long‑term success.
What You'll Do
Leadership & Team Development
Lead, coach, and support a team of veterinary professionals
Foster employee engagement, accountability, and professional growth
Assist with recruiting, onboarding, training, and retention initiatives
Conduct performance coaching and support team development
Partner with ownership to maintain a positive, collaborative culture
Hospital Operations
Oversee daily hospital workflow and operational efficiency
Manage staffing schedules and resource allocation
Ensure exceptional client service standards are consistently maintained
Identify opportunities for process improvement and operational excellence
Support implementation of hospital initiatives and strategic goals
Financial & Business Management
Monitor key performance indicators and hospital performance metrics
Assist with budgeting, expense management, and operational planning
Partner with ownership on strategic initiatives and growth opportunities
Support inventory management, purchasing, and vendor relationships
Help drive profitability while maintaining high standards of patient care and client service
Client Experience
Champion a culture of exceptional customer service
Address and resolve client concerns professionally and effectively
Ensure clients feel welcomed, informed, and valued throughout their experience
What We're Looking For
3+ years of veterinary practice management experience preferred
Strong leadership and team development skills
Experience managing staffing, scheduling, and employee performance
Excellent communication, conflict‑resolution, and coaching abilities
Strong organizational and problem‑solving skills
Financial acumen and experience working with practice metrics preferred
Ability to collaborate effectively with both hospital leadership and ownership
A positive, solutions‑oriented mindset and a desire to help teams succeed
What Makes This Opportunity Different
Privately owned veterinary hospital with engaged ownership
AAHA‑accredited practice committed to excellence in patient care
Fear Free‑focused culture
Established client base and strong community reputation
Tenured team with a collaborative work environment
Opportunity to influence hospital operations and future growth
Leadership team that values communication, transparency, and partnership
Compensation & Benefits
Salary: $70,000 - $90,000 annually, commensurate with experience
Bonus opportunity available
Medical insurance with substantial employer‑paid contribution
Dental and vision insurance options
Paid Time Off (PTO)
401(k) with employer match
Continuing education and professional development support
Employee pet care benefits
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.