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PETS Hospital

Veterinary Receptionist/CSR

santa maria, CA

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About this opportunity

PETS Hospital lists this Veterinary Receptionist/CSR opportunity in santa maria, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Veterinary Receptionist/CSRWe are looking for a fun, dynamic, mature, Veterinary Receptionist or CSR for our Emergency Hospital in Orcutt. Animal Experience is a plus, but willing to train the right person!Job Summary:Veterinary emergency medicine is a rigorous and extremely rewarding field. The Customer Service Representative needs to be people and pet oriented, a team player, responsible, reliable, have a flexible schedule, excellent oral and written communication skills, thrive in a fast-paced environment, be able to maintain a calm demeanor in stressful situations and offer amazing customer service to every client. The position can be full-time or part-time.Duties / Responsibilities:Greet customers, log details into computer system and arrange for treatment of pets by the veterinary team;Calculate treatment costs and collect payment for services rendered upfront;Process payments and provide receipts for customers;Maintain fluid communication with the veterinary team and customers at all times to ensure that customers are aware of their pets' treatment, diagnosis and prognosis during the treatment and after-care time periods;Provide exemplary customer service and maintain a calm demeanor when dealing with customers and pets.Qualifications:Previous administrative customer service experience within a veterinary, medical, dental, or similar facility is a plus;Computer savvy and proficiency in the Microsoft Office suite of products;Exemplary oral and written communication and interpersonal skills;Astute organizational, time management, multi-tasking, attention to detail and follow-through skills;Ability to work effectively within a team environment and be flexible in changing direction quickly when required;Other duties as assigned.Working Hours:Most of the shifts will be nights and swing, including weekends and holidays on either a full-time, or part-time basis. Full or part time available. Shifts vary from morning, swing to overnight. Requires one weekend day. Could include holidaysCompensation:$20.00 - $26.00 per hour, depending upon experience, plus a per hour differential for swing and overnight shifts.Full time employees receive a comprehensive benefits package, including paid time off, continuing education and a health insurance stipend.

Worksite address

santa maria, CA, 93455, US

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