About this opportunity
New Baltimore Animal Hospital lists this Veterinary Receptionist - Des Plaines, IL opportunity in des plaines, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Veterinary Receptionist OpportunityWright Animal Hospital in Des Plaines, IL is looking for a dedicated, full-time Veterinary Receptionist to become the welcoming face and voice of our practice. If you thrive in a fast-paced environment, enjoy connecting with clients, and want a stable schedule with excellent work-life balance, we'd love to meet you.Established in 1954, Wright Animal Hospital is proud to be one of northern Illinois' distinguished, modern, and well-equipped animal hospitals. As a Low Stress Handling certified and AAFP-certified Cat Friendly Practice, we're committed to providing thoughtful, individualized care while treating our patients and clients like family.What You'll Do As A Veterinary Receptionist:Serve as a welcoming first point of contact for clients and their dogs and catsWarmly greet clients and manage patient check-in and check-outMaintain an organized and efficient lobby flowUse AVImark practice management software throughout the dayManage appointment and boarding calendars in AVImarkCreate and update electronic medical recordsProcess patient reminders and maintain accurate client and patient informationGenerate client estimates and invoicesManage multi-line phone calls and electronic client communicationsGather information and help identify the urgency of patient needs so concerns can be directed appropriatelyClearly explain invoices and charges to clientsProcess client payments accurately and efficientlyAssist with daily financial reporting in AVImarkCommunicate compassionately and professionally with clients, including during stressful or emotional situationsCollaborate with the veterinary team to coordinate appointments and support efficient patient careWhat You'll Bring:Prior experience utilizing AVImark software is highly preferredComfort navigating AVImark calendars, treatment codes, and digital medical chartsPrevious experience in a veterinary clinic or high-volume medical front desk setting preferredExcellent verbal and written communication skillsStrong customer service and interpersonal skillsExcellent multitasking and organizational abilitiesSharp attention to detail and commitment to accuracyA compassionate and empathetic approach to clients and their petsAbility to remain calm, professional, and helpful during stressful or emotional situationsComfort working in a busy, fast-paced environmentA collaborative approach and willingness to support the entire hospital teamA genuine desire to create an excellent experience for every client who contacts or visits the practiceThe Extras You'll Actually Feel:A stable 5-day-per-week scheduleNo weekend shiftsNo overnight shiftsA long-standing practice with more than 70 years of service to its communityA supportive team of skilled veterinary professionalsA modern, well-equipped hospital environmentA Low Stress Handling certified approach to patient careAn AAFP-certified Cat Friendly Practice environmentThe opportunity to build meaningful relationships with clients and their petsA role where your organization, communication, and customer service skills make a difference every dayBenefits You Can't Beat:Financial Benefits:A flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness Benefits:Health insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace Benefits:Quarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle Benefits:Six paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!At Wright Animal Hospital, you'll be more than the person behind the front desk. You'll be an important part of the connection between our clients, their pets, and our veterinary team. Your organization, compassion, communication skills, and AVImark experience will help keep our hospital running smoothly while creating a welcoming experience for every family we serve.We can't wait to welcome you to the Wright Animal Hospital team!Diversity, equity, inclusion, and belonging are core values at Wright Animal Hospital and Vetcor. We're committed to building and sustaining an inclusive and equitable workplace where every team member feels safe being their authentic self, experiences a true sense of belonging, and is empowered to reach their full potential.
Worksite address
des plaines, IL, 60016, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.