About this opportunity
Associated Veterinary Partners lists this Veterinary Receptionist opportunity in owosso, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Veterinary Receptionist/CSR Pinecrest Animal Hospital – Owosso, MIPinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments—including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication—even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.What You'll Be DoingAs a full-time Customer Service Representative/Receptionist, you'll be a vital part of our clinical team. Key responsibilities include:Providing top-notch customer serviceBeing attentive to client and pet needsIdentifying and working compassionately with clients in various emotional statesWorking patiently with distressed, frustrated, or disgruntled clientsAnswering and triaging high-volume phone callsScheduling appointments and proceduresChecking in clients and monitoring flow from check-in to dischargeConfirming appointments and handling client callbacksManaging medical record requests between hospitals and specialty practicesProcessing payment transactionsMaintaining accurate documentation in the electronic medical recordRelaying information between clients and doctors, technicians, or managementKeeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)Using Windows-based computer systems and practice management softwarePerforming other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient careWhat We're Looking ForHigh School Diploma or GED (college preferred)Veterinary clinic experience is a plusMust be able to safely lift 30 poundsBasic math and writing skillsSkilled at multitasking in a fast-paced environmentPositive, team-oriented attitude and excellent communication skillsEagerness to learn and grow within the fieldCompensation & BenefitsHourly pay: $14.00 – $16.00 (based on experience)401(k) with matchHealth insurancePaid time offEmployee pet care discountFlexible schedulingHospital Schedule ScheduleFull-time (8–10 hour shifts)Open: Monday to SaturdayNo Sunday hours
Worksite address
owosso, MI, 48867, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.