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JPMorgan Chase & Co.

Vice President, AI and Operations Automation Lead

new york, NY

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Job description

Lead meaningful change by building AI-enabled and automation capabilities that improve how operational work gets done. You will shape strategy, governance, and delivery to help teams work more efficiently and consistently. You will partner across functions to translate business needs into scalable solutions. You will use data and metrics to show measurable outcomes. Join a team where your expertise can help modernize processes and strengthen execution

As a Vice President, AI and Operations Automation Lead in Tax operations, you will define and lead the automation vision, operating model, governance, and multi-quarter roadmap aligned to business goals. You will manage end-to-end automation delivery, from discovery through deployment and continuous improvement, while maintaining well-controlled execution. You will partner with stakeholders and technology teams to build durable capabilities, coach talent, and demonstrate measurable operational benefits

Job responsibilities

Define the AI and intelligent automation vision, target operating model, governance standards, and multi-quarter roadmap aligned to business goals

Lead end-to-end automation engagements including requirements gathering, solution design, build, testing, deployment, and continuous improvement while adhering to control and governance requirements

Partner with stakeholders to define the operational automation strategy and collaborate with technology teams to establish infrastructure needed to support the capability

Design and manage automation solutions that increase capacity, reduce operational risk, and streamline processes

Track and communicate outcomes by defining, managing, and reporting objectives, performance indicators, and benefit metrics with stakeholders

Required qualifications, capabilities and skills

7 years of experience delivering intelligent automation and business analysis outcomes

Bachelor’s degree

Experience gathering and analyzing complex data to develop accurate conclusions and communicate implications, including risk considerations

Experience applying structured problem-solving methods to assess operating models, anticipate issues, and use technology appropriately to mitigate risk

Advanced knowledge of one or more automation platforms and relevant programming or scripting languages used to build automation solutions

Experience coaching and directing less-experienced team members on automation tools and delivery practices

Experience developing and delivering training or enablement materials for workflow automation tools and practices

Experience creating dashboards and performance reporting to support strategic planning and operational monitoring

Proficiency using automation and analytics tools such as Alteryx, UiPath, and similar platforms, and proficiency programming in SQL and Python

Preferred qualifications, capabilities and skills

Master’s degree

Experience leading delivery across solution design, development, testing, deployment, and post-production support for automation solutions

Alteryx certification

Experience working with AI models or AI-enabled solutions in an operational setting

Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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