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Job description
Vice President Global Sales - Hardware Business
Overview
The Vice President of Global Sales – Hardware Business is a critical executive leadership role responsible for driving global sales strategy and execution across CPI’s four core markets: retail, gaming, financial institutions, and kiosk. This leader will also oversee customer support functions, ensuring seamless customer experience from pre-sale through post-sale service.
Key Responsibilities
Develop and execute global sales strategies to drive revenue growth and market share across all four core verticals.
Develop value selling strategies and execute pricing strategy to ensure CPI value is consistently translated into profitability.
Lead strategic contract negotiations to position CPI Hardware as a critical value-added business partner with key customers.
Align sales initiatives with strategic marketing, product development and operations to deliver cohesive market solutions.
Identify and pursue new market opportunities and partnerships aligned with business strategies.
Customer Support Leadership
Oversee global customer support operations to ensure exceptional customer onboarding, delivery and satisfaction.
Implement scalable support models and tools to enhance responsiveness and efficiency.
Foster a customer-centric culture across all touchpoints.
Team & Organizational Leadership
Build, mentor, and lead a high-performing global sales and support organization.
Establish KPIs and performance metrics to drive accountability and results.
Promote a culture of collaboration, accountability, and continuous improvement.
Qualifications
10+ years of senior sales leadership experience in hardware, technology, or related industries.
Demonstrated success managing global markets and large-scale customer relationships.
Expertise in pricing strategy, large contract negotiation, and sales operations.
Strong leadership, communication, and strategic thinking skills.
Experience leading customer support organizations is a strong plus.
What We’re Offering
Salary: $290,000-$310,000
Flexible work environments
Defined career growth plans with opportunities to go outside of your “comfort zone”
Team Building activities that support innovation
Generous paid time off, including sick and holiday
Community involvement and volunteering events
Opportunities to travel and work at our global sites
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
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Worksite address
mount prospect, IL, 60056, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.