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ExlService Holdings, Inc.

Vice President - Healthcare Bid Management & Proposal Solutions

northern, KY

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Job description

Vice President - Healthcare Bid Management & Proposal Solutions

Job Info

Job Identification 20286

Posting Date 09/17/2026, 07:45 AM

Experience (In Years) 0-3

Job Location United States

Responsibilities

Key Responsibilities

Lead all healthcare proposal development activities, including RFIs, RFPs, solution proposals, executive presentations, pricing support, and finalist presentations.

Build repeatable solution frameworks and proposal assets that highlight EXL's healthcare domain expertise, AI-powered capabilities, analytics solutions, digital operations, and outcome-based value propositions.

Drive consistency, quality, and innovation throughout the proposal lifecycle while improving proposal turnaround times and win rates.

Conduct win/loss analyses and translate insights into actionable improvements for offerings, messaging, solution positioning, and pricing strategies.

AI-Powered Commercial Transformation

Champion the use of Generative AI, Agentic AI, automation, and digital tools to streamline proposal creation, content management, knowledge sharing, and sales support workflows.

Lead the implementation and optimization of proposal and sales enablement technologies, including intelligent content management, AI-assisted proposal development, CRM, and sales productivity platforms.

Partner with Healthcare, Data & AI, and Digital Solution teams to continuously incorporate EXL's latest AI-enabled capabilities into client-facing materials.

Establish AI-driven metrics and insights that improve forecasting, pipeline visibility, sales productivity, and proposal effectiveness.

Lead and develop a diverse team of solution consultants, bid managers, proposal managers, proposal writers, graphic designers, content specialists, business development analysts, and sales enablement professionals.

Build a culture of accountability, continuous improvement, innovation, collaboration, and customer-centricity.

Develop talent strategies, succession planning, and capability-building programs that strengthen the organization's commercial effectiveness.

Cross-Functional Collaboration

Serve as a strategic connector between Growth, Operations, Product, Delivery, Marketing, Finance, Digital, Analytics, and AI organizations.

Collaborate with subject matter experts to develop compelling, data-driven solutions that solve complex healthcare challenges.

Support strategic pursuits, executive client engagements, analyst interactions, industry events, and key growth initiatives.

Qualifications

Experience Needed for Success

Healthcare & Industry Expertise

Deep knowledge of healthcare payer, provider, PBM, and healthcare services markets.

Strong understanding of one or more of the following:Payment Integrity

Care Management (CM)

Utilization Management (UM)

Disease Management (DM)

Revenue Cycle Management (RCM)

Risk Adjustment

Population Health

Pharmacy Benefit Management

Clinical Operations

Healthcare Analytics and Data Solutions

Proven success leading enterprise proposal management, presales, solutioning, or sales enablement organizations.

Significant experience supporting large, complex healthcare pursuits and multi-million-dollar transformation opportunities.

Demonstrated expertise across opportunity qualification, solution design, commercial modeling, proposal development, executive presentations, and deal strategy.

AI, Data & Digital Transformation

Experience leveraging Generative AI, automation, analytics, and digital technologies to improve commercial effectiveness and business outcomes.

Understanding of AI-enabled healthcare solutions, data-driven operations, predictive analytics, intelligent automation, and digital transformation strategies.

Experience introducing and scaling sales and proposal technologies that improve productivity, knowledge management, and win rates.

Leadership & Influence

Proven experience leading large, geographically dispersed, cross-functional teams.

Strong executive communication and stakeholder management capabilities.

Ability to influence senior leaders across Sales, Operations, Product, Technology, and Executive leadership teams.

Exceptional analytical, problem-solving, and strategic thinking skills.

Technical & Tool Proficiency

Experience with CRM and sales enablement technologies such as Salesforce, HighSpot, RFPIO, Responsive, HubSpot, Copilot, and other AI-enabled productivity platforms.

Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Microsoft Copilot.

Qualifications

Bachelor's degree in Business, Marketing, Healthcare Administration, Technology, or a related field.

MBA or advanced degree preferred.

15+ years of healthcare industry experience spanning healthcare services, operations, consulting, sales, solutioning, or commercial leadership.

10+ years leading proposal management, presales, sales enablement, solution consulting, or commercial support organizations.

Demonstrated experience supporting healthcare payers, providers, PBMs, and healthcare technology organizations.

Proven track record of driving growth through innovative commercial strategies, AI-enabled capabilities, and differentiated healthcare solutions.

Preferred Candidate Profile

The ideal candidate is a healthcare growth leader who combines deep healthcare expertise with modern AI, analytics, and digital transformation capabilities. They understand how to translate complex client challenges into compelling, outcome-based solutions while leveraging technology and innovation to improve commercial effectiveness and accelerate revenue growth.

Salary Range: $167,000 - $239,000

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.

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