Vice President, Hospital Operations

Job description

Job Summary:

The VP (Vice President) , Hospital Operations Strategy & Performance serves as a senior enterprise and operational leader responsible for advancing systemwide hospital performance strategy while ensuring execution at the medical center and regional level.

This role integrates:

*Enterprise strategy leadership (e.g., Hospital Operations, value-based performance, regulatory readiness), and

*Operational execution (e.g., hospital throughput, quality, workforce, and cost performance)

The leader acts as a critical connector across Hospital Operations, Health Plan, and Permanente Medical Groups, translating policy, payment models, and strategic priorities into measurable operational outcomes across hospitals.

Accountable for both:

*Designing systemwide strategies, and

*Driving operational performance through influence and (where applicable) direct hospital accountability,

this role ensures quality, affordability, access, and regulatory performance improve in a measurable, sustainable way.

Essential Responsibilities:

Enterprise Hospital Strategy

Define and advance the national hospital operations strategy

Translate enterprise priorities into clear expectations for hospital performance and operations

Align strategy across Hospital Operations, Medical Groups, and Health Plan partners

Ensure strategy is grounded in scalability, standardization, and measurable outcomes

Operational Alignment and Performance

Works in partnership with hospital operations, finance, quality, and care delivery leaders to improve hospital operations performance across quality, utilization, access, and cost.

Identifies opportunities to standardize and scale best practices that improve Hospital operations, quality metrics, and member experience.

Supports hospitals in preparing for and responding to CMS audits, surveys, and regulatory oversight

Establishes enterprise-level monitoring and reporting mechanisms to track hospital operational performance and readiness.

Communication and Relationship Management

Builds trusted relationships with senior leaders across Hospital Operations, Health Plan, Permanente Medical Groups, Finance, Quality, Compliance, and IT.

Represents Hospital Operations in hospital-related governance forums, strategy discussions, and cross-enterprise workgroups.

Provides executive-level communication, presentations, and analysis to support informed decision-making by senior leadership.

Facilitates alignment and shared accountability across regions and medical centers through structured governance and influence.

Leadership and Change Management

Leads complex, cross-functional initiatives requiring coordination across multiple entities without direct authority.

Acts as a change agent to support hospitals and regions

Promotes a culture of continuous improvement, accountability, and data-driven decision-making.

Ensures that operational, clinical, and financial perspectives are integrated into Hospital strategy and execution.

Hospital Operations Performance

Drive improvement in key operational domains

Throughput and length of stay

Capacity management and access

Quality and patient safety

Workforce performance and productivity

Joint Operating Committees: structure, partnerships, best practices

Partner with market COOs to ensure consistent execution and accountability

Identify and address systemwide performance gaps

Basic Qualifications:

Experience

Minimum ten (10) years of progressive leadership experience in healthcare operations, strategy, government programs, or hospital operations.

Minimum eight (8) years of experience.

Education

Bachelors Degree required.

License, Certification, Registration

N/A

Additional Requirements

Experience leading complex, enterprise-level initiatives across hospitals, health plans, and physician organizations.

Strong executive communication, analytical, and change leadership skills.

Preferred Qualifications:

Masters degree (Health Administration, Public Health, Business, Policy, or related field) preferred.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.