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Gundersen Health System

Vice President | Hospital Operations, OR, and Emergency Services

la crosse, WI

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Job description

Vice President | Hospital Operations, OR, and Emergency Services

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours: 40

Reports to

Chief Operating Officer

Location

Emplify Health by Gundersen, La Crosse Main Campus, La Crosse, WI

Position Summary

The Vice President of Hospital Operations, OR, and Emergency Services provides strategic and operational leadership across a broad portfolio of clinical and non-clinical services. This leader is responsible for integrating operations, improving performance, and advancing quality, safety, workforce effectiveness, regulatory compliance, and financial stewardship across the health system. This role is a key partner to executive leadership and requires a relational, strategic leader who can work effectively across diverse stakeholders, including frontline union staff, surgeons, clinical teams, and system leaders. The ideal candidate leads with empathy, accountability, and a strong commitment to excellence. Areas of responsibility include: OR, OSC, Pre-Post Op, Sterile Processing, Anesthesia, Telephone Nurse Advisor, Hospital Operations, Environmental Services, Facilities Operations, EVS, Food Service, Security, Laundry, Cath Lab, GI Lab, IR Lab, Gundersen Tri-State, Gundersen AIR, Pulm Lab, Inpatient PT/OT, and Respiratory Therapy.

Essential Job Duties / Major Responsibilities

Translate organizational mission and priorities into clear division goals and multi-year plans.

Lead strategic planning and disciplined operational execution to support foundational and transformational goals.

Identify opportunities to grow service lines, improve operations, and strengthen competitive position.

Represent the division at the system level and influence enterprise strategy and resource decisions.

Oversee safe, efficient, high-quality service delivery across all assigned areas.

Develop and manage operating and capital budgets to meet financial targets.

Use operational data and dashboards to monitor performance, identify trends, and drive timely improvement actions.

Ensure compliance with regulatory, accreditation, and licensing requirements.

Build and retain a high-performing team through strategic hiring, development, internal mobility, and succession planning.

Create career pathways and support learning, professional development, and continuing education.

Foster psychological safety, belonging, and a culture where staff feel valued and empowered.

Provide coaching, feedback, and support for individual growth.

Help clinical staff practice at the top of their license by reducing unnecessary administrative burden.

Champion safety, continuous quality improvement, innovation, and adoption of evidence-based practices and emerging technologies.

Lead the team through organizational, regulatory, and technology-driven change with clarity and confidence.

Build strong relationships with physicians, clinical staff, administrative colleagues, and system leaders.

Partner cross-functionally to advance shared goals.

Represent the division in community, payer, and external stakeholder settings.

Communicate performance results and priorities clearly to staff and senior leadership.

Prepare and present regular operational and financial reports to executive leadership.

Lead strategic workforce planning, including demand forecasting, skills gap analysis, and talent redeployment.

Facilitate team meetings focused on results, alignment, and shared problem-solving.

Perform other duties as assigned.

Minimum Qualifications

Education: Required: Master’s degree in a clinical discipline, Healthcare Management, or related field

Desired: Master’s degree in Healthcare/Hospital Administration or Business Administration (MBA)

Experience: Required: 10+ years of progressive leadership experience

Required: 5 additional years of leadership experience demonstrating the ability to execute operational strategy

Required: Strong record of selecting, developing, managing, and retaining effective staff

Required: Broad experience in healthcare operations, including finance, information systems, service development, communications, patient relations, and healthcare regulations

Desired: 1 year of vice president experience in health care operations

Ideal candidates will bring hospital operations expertise, strong relational leadership, and the ability to work effectively across union environments, surgical services, and frontline teams.

Core for Leaders

Strategic Planning and Execution: Monitors industry and market developments, assesses impact, builds operational plans, communicates priorities, and secures staff buy-in.

Quality Care and Service Excellence: Drives safe, high-quality patient care and exceptional patient and customer experiences through continuous quality improvement and strategic planning.

Safety Leadership: Fosters a culture where safety is the highest priority for patients and team members.

Financial Stewardship: Uses established systems and processes to ensure accountability, operational effectiveness, and responsible resource allocation.

People Leadership: Recruits, engages, develops, inspires, manages, and retains a high-performing team.

Cross-Functional Leadership: Leads through collaboration and integrated processes to achieve shared objectives.

Regulatory Compliance: Ensures full adherence to regulatory agency requirements.

Community Relations: Serves as the organization’s representative and connector with the community.

Department-Specific Responsibilities

Performs duties unique to the department as applicable.

What You Can Expect

Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth

Culture that encourages self-care and provides you with opportunities to be your best self at work and at home

Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member

Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

Equal Opportunity Employer

Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve.

You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Select Remote/Hybrid Eligible under More search to see our remote-eligible openings. A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at

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Worksite address

la crosse, WI, 54602, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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