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Behavioral Health

Vice President of Community Living

kansas city, MO

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Job description

Description

DIVISION: Administration

REPORTS TO: CEO

SUPERVISES: None

EXEMPTION STATUS: Exempt

POSITION SUMMARY: The Vice President of Community Living provides executive leadership and oversight of all residential services across Behavioral Health Allies (BHA), ensuring high-quality, person-centered, safe, and compliant services for individuals with developmental disabilities.

This role is responsible for operational strategy, program development, regulatory compliance, staffing stability, financial performance, and risk management across all Community Living programs.

The VP of Community Living partners with executive leadership to drive growth, ensure compliance with DMH, DSS, Medicaid, and other regulatory requirements, and build scalable systems that support long‑term sustainability and high‑quality outcomes.

This position requires strong executive leadership, operational expertise, regulatory knowledge, financial acumen, and the ability to lead complex, high‑risk service environments.

Education & Experience:

Bachelor’s degree required in Social Work, Psychology, Healthcare Administration, or related field

Master’s degree preferred

7–10 years of experience in residential services or human services

Minimum of 5 years in senior leadership or operational management roles

Experience working with individuals with developmental disabilities required

Skills & Competencies

Strong knowledge of DMH, DSS, Medicaid, and residential regulations

Strong operational and systems‑thinking capability

Ability to manage high‑risk, high‑acuity environments

Proven leadership and team development skills

Strong financial acumen and operational management experience

Excellent communication and executive presence

Strategic thinking and problem‑solving ability

High level of integrity, professionalism, and accountability

Exceptional organizational skills with the ability to manage multiple tasks simultaneously

Strong written and verbal communication skills with a compassionate, professional demeanor

Ability to exercise sound judgment, maintain confidentiality, and apply policies consistently

Strong attention to detail and follow‑through on timelines, documentation, and approvals

KEY RESPONSIBILITIES:

Empower Through Innovation

Develop and implement innovative residential service models

Identify opportunities to improve service delivery, staffing models, and operational efficiency

Lead development of scalable systems and processes across Community Living

Integrity in Action

Ensure compliance with all federal, state, and local regulations (DMH, DSS, Medicaid, etc.)

Oversee implementation of policies, procedures, and regulatory requirements

Maintain audit readiness and regulatory compliance across all programs

Advocate with Passion

Champion person‑centered, high‑quality residential services

Ensure individuals served and families are engaged in care and decision‑making

Address concerns, complaints, and service issues promptly and effectively

Leaders in Learning

Promote continuous learning and development across Community Living teams

Support training initiatives focused on best practices, safety, and behavioral support

Stay current on regulatory changes and industry trends

Compassionate Care, Always

Ensure services are delivered with dignity, respect, and empathy

Support teams in managing complex behavioral and care needs

Sustainable Growth, Lasting Impact

Align Community Living operations with organizational growth strategy

Expand services while maintaining quality and compliance

Strengthen systems that support long‑term sustainability

FUNCTIONAL RESPONSIBILITIES

Operational Leadership & Strategy

Lead all Community Living operations across residential programs

Develop and execute strategic plans aligned with organizational goals

Collaborate with executive leadership to drive performance and growth

Provide oversight of program structure, staffing models, and service delivery

Regulatory Compliance & Risk Management

Ensure compliance with DMH, DSS, Medicaid, and other regulatory bodies

Lead preparation for audits, inspections, and licensing reviews

Partner with Safety, Risk, and Compliance on investigations, RCAs, and corrective actions

Oversee response to incidents, abuse/neglect allegations, and grievances

Ensure implementation of corrective actions and systemic improvements

Quality Assurance & Program Oversight

Develop and oversee quality assurance systems and performance metrics

Conduct audits and evaluations of program performance

Monitor service quality, safety, and outcomes across all homes

Implement improvements based on data, trends, and findings

Staffing & Workforce Management

Oversee recruitment, retention, and staffing strategies

Ensure adequate staffing levels across all programs

Support leadership development for Program Managers and Directors

Address staffing challenges, performance issues, and turnover risks

Develop succession planning and leadership pipelines

Financial Oversight

Develop and manage Community Living budgets

Monitor financial performance including staffing costs, utilization, and expenses

Conduct variance analysis and implement corrective actions

Present financial performance to executive leadership

Identify cost‑saving opportunities without compromising care

Stakeholder Engagement & Growth

Build and maintain relationships with families, guardians, and community partners

Represent BHA in community forums, advocacy efforts, and partnerships

Support referral processes and admission/discharge decisions

Identify and lead opportunities for program expansion and growth

Strategic Planning & Expansion

Lead initiatives to expand residential services and program offerings

Identify new opportunities for growth, partnerships, and service lines

Support research and innovation in residential care models

Provide regular reporting to executive leadership on performance and strategy

Other Duties

Participate in on‑call support for safety and risk‑related events

Perform additional duties and special projects as assigned

Attend required meetings, trainings, and professional development sessions

Uphold BHA’s mission and values in all work performed

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Benefits:

Medical, Dental, and Vision Insurance

401(k), HSA, Flexible Spending Account, Short-Term & Long-Term Disability

PTO and Sick Time begin accruing on Day 1

$100 monthly wellness spending account after 90 days

OnDemand Pay (access earned wages when needed)

Starting Salary: Our compensation is competitive within the market. The starting rate for this position begins at $115,000 annually, with your final offer based on a combination of your education, relevant experience, and overall qualifications.

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Worksite address

kansas city, MO, 64101, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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