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Job description
The Vice President of LTL Center of Excellence serves as the company's Less-Than-Truckload (LTL) subject matter expert, partnering with Strategic National Sellers, Strategic Account Executives, and brokers to win, grow, and retain LTL business.
This role is not responsible for originating business independently. Instead, the VP of LTL Center of Excellence provides commercial, operational, and technical expertise throughout the sales process, helping sellers confidently position NTG's LTL capabilities, develop transportation solutions, overcome objections, and secure profitable freight opportunities.
The VP of LTL Center of Excellence bridges Sales, Operations, Pricing, Procurement, and Technology to ensure customers receive best-in-class LTL solutions while enabling sales teams to expand wallet share within existing and prospective accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Sales Support & Opportunity Development
Partner with Strategic National Sellers, Strategic Account Executives, and brokers on qualified LTL opportunities.
Serve as the primary LTL expert during customer meetings, discovery sessions, presentations, and solution design.
Help identify opportunities to convert truckload, parcel, managed transportation, and competitive freight into LTL solutions.
Assist sellers in developing account strategies focused on profitable LTL growth.
Participate in customer presentations, QBRs, RFPs, and executive meetings as the LTL SME.
Support new logo pursuits as well as expansion within existing accounts.
Solution Design
Design customer-specific LTL transportation strategies.
Recommend optimal carrier mix, pricing strategies, technology solutions, and operating models.
Evaluate freight profiles and recommend the most effective service offerings.
Collaborate with pricing and procurement teams to ensure competitive and profitable solutions.
Develop customized implementation strategies for complex opportunities.
Commercial Expertise
Explain NTG's LTL capabilities, technology, carrier network, and value proposition.
Educate customers on:
Transit strategies
Density and freight classification
NMFC optimization
Accessorial management
Mode optimization
Cost reduction opportunities
Support contract reviews from an LTL operational perspective.
Help position value beyond price.
Internal Enablement
Collaborate with Sales Enablement to Train brokers and sellers on LTL best practices.
Develop sales tools, playbooks, and customer-facing materials.
Share market intelligence and carrier updates.
Promote adoption of LTL products and technology across the organization.
Serve as a trusted advisor to the commercial organization.
Cross-Functional Collaboration
Partner closely with the departments below to ensure seamless customer onboarding and successful execution:
Operations
Customer Success
Technology
Product
Marketing
Implementation
JOB REQUIREMENTS:
Bachelor's degree in related field or equivalent.
7+ years of Less-Than-Truckload transportation experience.
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong understanding of:
NMFC classifications
Accessorial management
Claims
Capacity strategies
Also looking for:
Experience in transportation brokerage or 3PL
Experience supporting enterprise or strategic customers
Excellent presentation and consultative selling skills
Ability to simplify complex transportation concepts for customers
Strong analytical and problem-solving capabilities
Experience collaborating across multiple functional teams
Proficiency with CRM platforms, TMS systems, and transportation technology
Knowledge of managed transportation and multimodal solutions
Experience responding to RFPs
LTL Subject Matter Expertise
Consultative Selling
Solution Design
Customer Discovery
Commercial Acumen
Executive Communication
Cross-Functional Leadership
Strategic Thinking
Negotiation & Influence
Analytical Problem Solving
Customer Focus
**MAY PERFORM OTHER DUTIES AS ASSIGNED**
WORK ENVIRONMENT
Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL EFFORT
Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.
SCHEDULING
This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.
TRAVEL
Local travel is required. Out-of-state travel is limited but may be required for special training/conferences.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
EEOC/ADA STATEMENT:
We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.