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Priority Search Management

Vice President of Retail Operations

south bend, IN

Check who can apply and the requirements below before continuing.

About this opportunity

Priority Search Management lists this Vice President of Retail Operations opportunity in south bend, Indiana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

VP of Retail Operations (Relocation Required | Midwest)

We’re partnering with a private equity–backed, high-growth retail services company to identify a Vice President of Retail Operations to lead and scale a multi‑unit, customer‑facing operation across multiple states.

This role is based in Northern Indiana (South Bend / Elkhart area) and is best suited for leaders who are intentionally looking to relocate; often to be closer to family, roots, or a more grounded Midwest lifestyle.

The Opportunity

This VP will take ownership of a rapidly expanding mobile retail footprint and build the operational backbone needed for sustainable growth. The focus is not theory or corporate overhead, it’s field execution, leadership development, customer experience, and disciplined operations.

You’ll be leading leaders, setting standards, and ensuring consistency across a distributed, mobile retail environment while preserving a service‑first culture that already performs at a very high level.

What You’ll Be Responsible For

Leading multi‑unit, field‑based retail and service operations

Managing and developing Regional / District‑level leaders

Building and refining SOPs, operating rhythms, and performance dashboards

Elevating customer experience while scaling operations

Driving consistency in merchandising, inventory flow, and store readiness

Supporting expansion into new markets and locations

Improving productivity, revenue per unit, and operational efficiency

What We’re Looking For

8+ years of multi‑unit retail, service, or customer‑facing operations leadership

Experience leading managers of managers (RM / DM level or equivalent)

Strong background in field execution, not just HQ strategy

Comfort operating in growth‑stage, PE‑backed environments

Ability to build systems, hold teams accountable, and coach leaders

Customer experience mindset with measurable results

Willingness to travel when needed and stay close to the field

Why This Role

High‑impact VP role with real ownership

Visible growth runway and increasing responsibility

Backed by private equity with expansion plans already underway

Opportunity to build something scalable without losing the culture

Ideal for leaders relocating to Northern Indiana for family or lifestyle reasons

Relocation to the South Bend / Elkhart area is required.

This role is not remote. If you’re a proven multi‑unit operations leader and this geography makes sense for you or your family, I’d welcome a conversation.

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Worksite address

south bend, IN, 46626, US

Who can apply

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