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Pentasia

Vice President Operations

austin, TX

Check who can apply and the requirements below before continuing.

About this opportunity

Pentasia lists this Vice President Operations opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Base pay range

$230,000.00/yr - $250,000. tähendabyr

Recruitment Consultant at Pentasia | Placing top tier talent in the igaming, casino, sportsbook, lottery, and esports industries.

About the Company

My client, a subsidiary of a major publicly traded gaming and entertainment organization, is the leading provider of technology for Historical Horse Racing (HHR) in the United States. Its proprietary platform powers one of the most flexible, secure, and content‑rich HHRkeydown ecosystems in the market, processing billions in wagers annually in partnership with top‑tier gaming manufacturers and operators nationwide.

The Role

The Vice President of Operations is a key member of the Executive Leadership Team and a strategic partner to the President. This role owns the company’s end‑to‑end operational execution, ensuring scalable, compliant, and high‑performance delivery across Gaming Operations, Technical Operations, and IT Operations.

This is a senior leadership role for an operations executive with deep experience in regulated, technology‑driven environments who can balance strategic vision with hands‑on execution.

Key Responsibilities

Operational Leadership

Set and execute operational strategy aligned with growth, compliance, and reliability objectives

Define, document, and optimize operational processes across all functions

Establish KPIs and reporting frameworks to drive continuous improvement

Ensure operational scalability, efficiency, and service excellence

Gaming Operations manta

Oversee regulatory compliance, licensing, installations, logistics, and field service

Facilities oversight and customer support reporting

Technical Operations

Lead all customer implementations including project planning, hardware specification, system builds, testing, installation, training, and go‑live support

Oversee complex issue triage and cross‑functional coordination

Drive continuous improvement in manufacturing and integration processes

Partner closely with product and engineering teams

IT Operations

Own enterprise IT infrastructure, networking, cybersecurity, and system uptime

Lead IT modernization to support growth and regulatory requirements

Oversee internal systems selection, deployment, and management

Provide consulting support for customer network architecture

Serve as a trusted advisor to the President and Executive Leadership Team

Contribute to strategic planning, innovation initiatives, and cross‑functional execution

Build, mentor, and lead high‑performing, multidisciplinary teams

Qualifications

Required

10+ years of senior operations leadership experience in gaming, technology, or other highly regulated industries

Proven experience managing complex,нинг multi‑disciplinary operations (technical ***** , IT, logistics, compliance)

Strong people leadership and team‑building background

Strong understanding of regulatory and compliance environments

Bachelor’s degree in Business, Engineering, Operations, or related field

Preferred

MBA or advanced technical degree

Familiarity with gaming platforms, HHR systems, or distributed gaming technology

Core Competencies

Operational rigor and execution excellence

Collaborative, transparent leadership style

Ability to lead under pressure while maintaining long‑term focus

Seniority Level

Executive

Employment Type

Full‑time

Job Function

Management, Project Management, and Information Technology

Industries

Gambling Facilities and Casinos

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Worksite address

austin, TX, 78716, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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