About this opportunity
Rising Tide Dental Partners lists this Vice President Operations opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location: Hybrid - preferably based in NYC (must be based in one of the following states: CA, FL, GA, HI, IL, MN, MO, NJ, NY, WA)
Reports to: CEO
About Us
Rising Tide Dental is a fast-growing Dental Support Organization (DSO) seeking a highly organized and proactive Vice President of Operations (VPO) to lead our Operations Team of Regional Managers. This role is ideal for someone who thrives in a dynamic environment, enjoys variety, and wants to make a meaningful impact in the dental industry. We are a growing Dental Service Organization (DSO) supporting a network of practices focused on delivering high-quality patient care and strong operational performance. Our model combines clinical autonomy with centralized support, allowing our practices to scale efficiently while maintaining a patient-first culture.
The Opportunity
We’re looking for a Vice President of Operations to lead and scale our multi-site operations. This role sits at the intersection of strategy and execution—you’ll drive performance across practices while building the systems, leaders, and accountability needed to sustain growth.
This is not a purely strategic role. The right person will be equally comfortable in a dashboard review with the CEO and in the field coaching a Regional Manager or troubleshooting practice-level challenges.
What You’ll Do
Operational Leadership
Oversee performance across all supported practices, with accountability for revenue, EBITDA, patient experience, and team engagement
Build and manage a team of Regional Managers / Directors of Operations
Establish clear operating rhythms (KPIs, scorecards, cadence of accountability)
Growth & Scaling
Partner with executive leadership on growth strategy, including acquisitions and de novos
Lead operational onboarding and integration of new practices
Identify and implement scalable systems and process improvements
Practice Performance
Analyze key metrics (production, collections, hygiene reappointment, case acceptance, labor costs) and drive action plans
Standardize best practices across locations without over-centralizing
Partner with clinical leadership to ensure alignment between operations and patient care
Leadership Development
Coach and develop Regional Managers and Practice Leaders
Build a culture of accountability, ownership, and continuous improvement
Support succession planning and bench strength across the organization
Cross-Functional Partnership
Collaborate closely with HR, finance, revenue cycle, and marketing
Ensure alignment between field operations and corporate initiatives
Translate strategy into clear, executable plans at the practice level
What We’re Looking For
8–12+ years of multi-site operations leadership experience (DSO, healthcare, retail, or similar)
Up to 45% time spent traveling
Proven experience leading through Regional / District Managers
Experience scaling operations in a high-growth or PE-backed environment preferred
Ability to balance standardization with flexibility across practices
High ownership mindset with a willingness to be hands‑on when needed
Strong communication and influence skills across all levels of the organization
What Success Looks Like
Strong, accountable regional leadership team
Smooth integration of new acquisitions
Improved patient and employee experience
Why Join Us
Opportunity to shape and scale a growing DSO platform
High visibility and partnership with executive leadership
Ability to build systems, teams, and culture from the ground up
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.