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Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This role is intended to create dedicated executive ownership for the commercial operating infrastructure supporting Optum Financial Provider Products.
Reporting to the SVP of Distribution, the VP, Sales Operations will lead revenue operations, commercial analytics, forecasting, attribution, CRM governance, channel management, partner onboarding, partner support, commercial performance reporting, and distribution operations across provider banking, payments, lending, treasury, and future financial solutions.
The role will establish the operating systems, reporting frameworks, governance structures, partner management capabilities, and AI-enabled automation necessary to scale provider acquisition, optimize commercial performance, support strategic distribution partnerships, and improve decision-making across the Provider Products organization.
This leader serves as the operational backbone of the Distribution organization by ensuring direct and indirect sales channels are measurable, scalable, efficient, and aligned to growth objectives. The ideal candidate will bring a unique blend of building from 0 to 1 and rapidly scaling new products in the market.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Revenue Operations & Commercial Performance
Develop and own CRM governance, lead management, pipeline visibility, forecasting, and sales operating rhythms
Build workforce management capabilities to support and scale internal and external sales teams
Establish commercial reporting, attribution, and performance measurement frameworks
Partner with Finance on forecasting, capacity planning, and unit economics
Improve commercial productivity, efficiency, and revenue performance
Partner Distribution & Channel Management
Lead onboarding, activation, operational support, and performance management of strategic distribution partners
Develop scalable operating models supporting referral, embedded, co-branded, and strategic partnerships
Establish partner governance, scorecards, incentives, and performance reviews
Improve partner productivity and channel contribution
Commercial Analytics & Growth Intelligence
Own GTM analytics, business intelligence, and executive reporting capabilities
Deliver actionable insights supporting acquisition, conversion, activation, retention, and growth
Establish performance scorecards across products, channels, campaigns, and partnerships
Enable data-driven investment, resource allocation, and growth decisions
AI, Automation & Commercial Innovation
Own the AI, automation, and commercial innovation roadmap for the Distribution organization
Deploy AI-enabled workflows, automation, and agent-based capabilities across provider acquisition, onboarding, partner management, and sales operations
Improve scalability, reduce manual effort, and increase seller and partner productivity
Establish the next-generation commercial operating model supporting long-term growth
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
8+ years of experience in revenue operations, sales operations, channel management, commercial strategy, analytics, business operations, or related disciplines
Experience leveraging technology, automation, analytics, and AI to improve commercial performance
Experience leading commercial operations functions in complex organizations
Experience operating in distribution or partner ecosystems
Demonstrated ability to identify automation opportunities and leverage AI to improve productivity and quality
Demonstrated success building reporting, forecasting, attribution, CRM, and performance management capabilities
Demonstrated financial acumen and business planning experience
Demonstrated success partnering with Product, Marketing, Finance, and executive leadership teams
Willing and able to travel approximately 25% of the time as business needs dictate
Preferred Qualifications:
Healthcare provider market experience
Banking, payments, fintech, lending, treasury management, or financial services experience
Experience building and managing partner ecosystems
Experience leading analytics or business intelligence functions
Experience developing AI-enabled operating models and automation strategies
Experience supporting direct and indirect distribution channels
Experience operating in highly matrixed organizations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Worksite address
workfromhome, MN, 55344, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.