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Job description
Vice President, Solutions Sales Senior Specialist, Services
Job Req Id:
Location: Chiyoda, Tokyo, Japan
Job Type: Hybrid
Posted: Apr. 01, 2026
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Job Overview
The Solution Sales Sr Specialist is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
In this role, you’re expected to:
Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries and be responsible for TTS sales origination, cross-sell and retention across the portfolio
Originate new TTS sales for clients, cross‑selling TTS products and services to deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery
Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients
Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction
Responsible for growing the TTS P&L of clients and oversee the sales process from origination to revenue realization for assigned clients
Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T to achieve objectives
Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews
Cultivate client contacts in the key buying centers that allocate and influence the client’s TTS‑related wallet
Identify client goals and financial needs that can be addressed through the TTS platform
Identify opportunities for new deals across TTS product set and geographies including multi‑product requirements
Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients
Manage and drive the global / regional teams for each account
Champion multi‑product and/or cross‑regional solutions and pricing through the deal review process (Product Sales will be responsible for overall proposal creation and deal review)
Ensure global team communication (e.g. call reports, CRM, emails)
Drive overall client satisfaction with the TTS platform and build customer loyalty
Respond to customer escalation for operational/customer service issues, including complex or cross‑geography issues
Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
As a successful candidate, you’d ideally have the following skills and exposure:
6-10 years of experience
Customer service oriented person with excellent communication skills
Accounting background with good aptitude
In-depth knowledge of regulations, market practices and bank operations
Demonstrated interpersonal, oral/written communication skills
Analytical and advanced problem solving skills
Independently motivated and resourceful
A sense of pragmatism and urgency in execution of strategy
Innate leadership ability to galvanize resources across units
Product, sales and business management experience
People with relevant Banking/Finance/Client Service or relationship management experience
Ability to work with a broad group of stakeholders
Must have native level Japanese
Education
Bachelor’s/University degree, Master’s degree preferred
This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.